Senior Corporate Counsel, Partner Programs Support - job 1 of 2

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

 Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

Team:

This is a new role on our growing Legal team. We are seeking a talented, highly motivated, team player to serve at the Senior Corporate Counsel level supporting ServiceNow’s Global Partnerships and Channel organization.  This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. This is a full-time, remote position.

What you get to do in this role:

• Support our growing public sector distribution partner program and partner distribution transactions to resellers and managed service providers. 
• Review and negotiate complex enterprise customer subscription software sales and partner agreements that are consistent with ServiceNow’s policies, including those for risk tolerance, while working collaboratively with the business team, including various executives.
• Collaborate with finance, sales operations, deal desk, product operations, support, privacy, security and other business units at all levels throughout the organization to ensure that policies and agreements adequately protect ServiceNow’s interests.
•  Support the continuous improvement of standard forms of agreement and legal processes.
•  Be a trusted business partner providing timely, thoughtful and helpful responses to requests from internal customers.
• Support other partner transactions in the areas of resale, managed service providers, and professional services.  
• Counsel internal customers regarding company policies, legal issues, and risk tolerance.

In order to be successful in this role, we need someone who has:

• Undergraduate degree and law degree from an accredited law schools.
• Active membership in at least one U.S. State bar.
• At least 10 years’ relevant experience at a major law firm and/or in-house, including commercial contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization.
• Experience with distribution partner models in US Fed/SLED sector is required, other experience working with international distribution partner models is a plus.
• Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations.
• Exceptional critical thinking abilities, strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment.
• Excellent verbal and written communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts.
• Desire for close collaboration with sales and sales support to close deals efficiently, with a practical approach.
• Proficient drafting and legal technical skills, with keen attention to detail.
• Firm understanding of revenue recognition principals.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and enthusiasm will have an opportunity to continue to grow their professional careers and work with some of the most advanced technology and talented developers in the business.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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