Fast Facts

The SEIU Education and Support Fund is seeking a Tuition Assistance Coordinator to manage scholarship delivery for their California Early Child Care training programs, providing critical support to members.

Responsibilities: Key responsibilities include assisting providers with queries, managing application processes, providing counseling, coordinating events, and maintaining program records.

Skills: Candidates should possess exceptional judgment, interpersonal skills, organizational ability, problem solving, and experience with Google Workspace and Salesforce.

Qualifications: Preferred candidates will have at least two years of experience in program coordination, strong communication skills, and a commitment to equity and inclusion.

Location: This is a remote position, with in-person obligations in California and periodic travel required throughout the U.S.

Compensation: $59661 - $73383 / Annually

POSITION: Tuition Assistance Coordinator

ORGANIZATION: SEIU Education and Support Fund (ESF)

LOCATION OF POSITION: Remote/work from home in the United States, with frequent in-person programmatic obligations in California. Additionally, this position will require less frequent travel throughout the United States, approx. 2-4 times per year. Candidates must be authorized to work in the United States. We are unable to offer visa sponsorship.

SALARY RANGE:

The selected candidate will receive one of the following salaries: $59,661, $66,821, or $73,383 depending on their location. Salaries are assigned by matching the candidate’s current location to our cost-of-labor chart and cannot be negotiated. This is a FULL-TIME salaried position with a competitive benefits package. See below for details.

This position is included in a union-represented collective bargaining unit, and specific terms and conditions of employment are subject to collective bargaining.

APPLICATION INSTRUCTIONS:

Research shows that qualified talent from historically marginalized groups often self-select out of applying to positions if they don't meet all the qualifications listed. Consider this description our best thinking at the moment. Strong candidates may not meet all the requirements but still have valuable experience and expertise to offer. If you believe you could be a strong candidate, please apply!

ORGANIZATION OVERVIEW 

An increasing number of Americans – most of whom are women and people of color – are employed in service sector jobs that are marked by low wages, no health care, job insecurity, and lack of training and career advancement opportunities. The SEIU Education & Support Fund tackles these issues by designing and facilitating worker-centered, relationship-based, and accessible education, training and workforce development programs. We serve as a strategic partner to the Service Employees International Union (SEIU), and collaborate with other unions, nonprofit organizations, government agencies, and employers to help workers access good jobs and spark positive social change. Throughout our work, we promote a culture of empowerment that honors experience, culture, diversity, and inclusion. The SEIU Education & Support Fund is on a mission to empower early childhood educators, raise standards, and promote high quality jobs. We do this by designing and facilitating worker-centered, relationship-based, and accessible education and training programs. Our goal is to ensure that all early childhood educators feel engaged and empowered in their profession; are respected and well compensated; and have access to educator-centered professional development and training. We work closely with the Service Employees International Union (SEIU), the labor union that represents over 80,000 early childhood educators across 8 states, and are currently piloting innovative programs around peer mentorship, grassroots advocacy, family child care communities of care and apprenticeship.

PROGRAM OVERVIEW

Child Care Providers United Training Fund is a coalition of organizations united by a shared vision for lifting up the leadership of family child care providers in California, the majority of whom are women of color and immigrants. Family child care providers, who run child care businesses out of their homes, represent an essential workforce in California and are drivers of economic regeneration and community health. Our providers work with the state to provide subsidized care services for our most underserved families and have a unique role in leveling the playing field, ensuring that all children, regardless of income, have access to quality care and education. Our early childhood educators create the foundation for wellbeing and academic success for children across the state, positively shaping our next generation. 

All staff members are employees of SEIU Education & Support Fund (ESF). Our Child Care Providers United (CCPU) Training Fund team members are remotely dispersed across the state of California. 

POSITION SUMMARY

ESF is excited to welcome a Tuition Assistance Coordinator for the CCPU California Training & Professional Development Program. The Tuition Assistance Coordinator will be responsible for all aspects of scholarship delivery for our California Early Child Care (ECC) training programs; including

providing the day to day service to members through direct interaction and auxiliary support. This position is critical to the management of the Education related offerings. This person will interface directly with members providing information regarding the educational benefit, support through the application process, and will be directly responsible for the review and approval process of each submission. The Tuition Assistance Coordinator will report to the Tuition Assistance Manager.

RESPONSIBILITIES 

• Assist with providers queries and admissions procedures
• Provide exceptional customer service to providers through in-person, phone, and virtual interactions
• Coordinate provider application process including submission, review and approval
• Provide education counseling and support to maximize opportunity to grant benefit
• Coordinate informational/promotional events to ensure awareness of benefit program 
• Collect and maintain program evaluation data according to program guidelines 
• Maintain relevant records and documentation as required
• Create program reports to capture program success and challenges 
• Perform other work-related duties as assigned  

KNOWLEDGE/SKILLS/ABILITIES 

• Committed to embodying ESF’s and CCPU ‘s values and contributing to our worker-centered culture
• Exceptional judgment and interpersonal skills
• Ability to develop and maintain strong working relationships
• Highly organized and detail oriented
• Strong problem solving skills
• Ability to use discretion and interact effectively in sensitive situations 
• Experience working in a fast-paced growth environment 
• Fluent in the navigation of Google Workspace, Microsoft Office Suite, and Salesforce and Canva in a formal work environment
• Ability to work some evenings and weekends
• Ability to travel periodically within the state of California

EXPERIENCE/QUALIFICATIONS 

• Two plus years demonstrated experience coordinating multi-faceted programs 
• Demonstrated experience successfully managing multiple projects simultaneously
• Demonstrated ability to adapt to evolving challenges, changes, and opportunities in a “start-up” work environment
• Demonstrated commitment to equity, diversity, and inclusion (EDI)
• Excellent internal and external communication skills, with an ability to communicate with people of diverse cultural and socio-economic backgrounds

PREFERRED QUALIFICATIONS 

• Bilingual in Spanish and English

BENEFITS

We understand the importance of offering our employees strong support and benefits. That’s why we provide 100% employer-paid medical, dental, and vision plans for you and your eligible dependents and offer a defined benefit pension plan for retirement. We also offer an initial and annual home stipend, and you can choose between a biweekly cell phone stipend or a company-sponsored cell phone.

In your first two years with us, you’ll accrue up to four (4) weeks of vacation and five (5) weeks after completing two years of service. We also recognize the value of work-life balance, so we offer paid holidays, 13 days of sick leave, six (6) personal days, and two (2) floating holidays. 

COMPENSATION

At the Education and Support Fund (ESF), we understand how crucial it is to create a compensation and benefits system that not only attracts but also retains a diverse and talented team. We are committed to ensuring that our compensation practices reflect our values and the unique experiences of each employee. Our philosophy focuses on the following important principles:

1. **Honoring Our Culture**: We believe that every individual's lived experiences and professional journeys are invaluable. Our compensation framework aims to acknowledge and celebrate this diversity, as it enriches our organization and strengthens our community.

2. **Innovative**: We strive to be forward-thinking in our approach. By embracing an inclusive design process, we are dedicated to crafting a compensation program that is not only fair but also transformative, promoting a culture of growth and opportunity for everyone at ESF.

3. **Worker-Centered**: Your voice matters to us. We are committed to listening to the needs, experiences, and perspectives of our staff as we develop our Compensation Framework. We want to ensure that all factors are thoughtfully considered to create a supportive and equitable environment.

At ESF, we are committed to fairness, consistency, and transparency in our compensation practices. The salary for this role is predetermined based on standardized geographical cost of labor data and the candidate's primary place of residence. The selected candidate will receive one of the following salaries: $59,661, $66,821, or $73,383

depending on their location. Salaries are assigned by matching the candidate’s current location to our cost-of-labor chart and cannot be negotiated. We understand that compensation is an important factor in your decision-making and encourage candidates to review and ask questions about our benefits information to get a better understanding of our total compensation package. 

EQUAL OPPORTUNITY EMPLOYER 

SEIU Education and Support Fund follows the spirit and intent of all federal, state and local employment law and is committed to equal opportunity in all aspects of employment. In alignment with our mission, we recognize the importance of our staff reflecting the communities our work aims to benefit as well as the desirability of increasing employment opportunities for people from historically marginalized groups. We encourage and seek applicants from people of color, women, members of the LGBTQ+ communities, bilingual and bicultural individuals, and people with disabilities.