eCommerce Growth Manager

Our client is a fast-growing brand in the consumer goods industry, delivering premium, innovative products. They are looking for a detail-oriented and analytically-minded eCommerce Growth Marketer to join their remote team. This role will provide critical operational support to their marketing and eCommerce initiatives, working closely with the Director of Growth Marketing to execute day-to-day operations and optimize performance across multiple channels.

Location
Fully-Remote (Work from Home), 9 AM - 5 PM PST

Role Overview
As an eCommerce Growth Marketer, you will be responsible for supporting the growth of the business through performance marketing, eCommerce operations, email marketing, and various data analysis tasks. You will work closely with the Director of Growth Marketing to ensure all marketing initiatives are executed effectively and contribute to the company's overall growth.

Key Responsibilities

• Performance Marketing Analytics & Reporting

  • Data Analysis: Pull weekly and monthly performance reports, identifying trends and optimization opportunities.

  • Dashboard Management: Support process optimizations with marketing performance dashboards to automate reporting processes.

  • ROI Analysis: Calculate and track key metrics, including ROAS, CPA, CTR, conversion rates, and AOV.

  • Google Analytics: Experience with Google Analytics to interpret data trends and performance.

• Email Marketing Ops

  • Campaign Execution: Build and deploy email campaigns via Klaviyo based on strategic direction and objectives.

  • Flow Setup & Testing: Set up A/B tests for email flows and monitor performance.

  • List Management: Conduct list cleaning, segmentation, and audience building to ensure effective targeting.

  • Performance Optimization: Analyze email metrics and implement optimization recommendations for better engagement and conversions.

• eCommerce Ops Support

  • Shopify Support: Support with routine Shopify updates, including product uploads, inventory coordination, and basic site maintenance.

  • Product Setup: Build new product pages (PDPs) for launches, optimize product descriptions and imagery.

  • Site Optimization: Implement basic improvements and content updates based on direction from the team.

  • Inventory Coordination: Monitor stock levels and coordinate with the fulfillment team to ensure smooth operations.

• Secondary Responsibilities

  • Subscription Platform Management: Manage day-to-day subscription platform operations and resolve technical issues.

  • Customer Portal: Update subscription offerings, promotions, and customer communications.

  • Reporting: Generate subscription performance reports and churn analysis to enhance retention strategies.

  • Affiliate Marketing Support: Execute affiliate outreach campaigns and manage communications with direction from the team.

  • Performance Tracking: Monitor affiliate performance and commission payments, supporting ongoing analyses of channel effectiveness.

Qualifications

• Education & Experience

  • 2+ years of experience in digital marketing, eCommerce, or related operations roles.

  • Experience with performance marketing campaigns and analytics.

• Technical Skills

  • Platforms: Proficiency in Klaviyo, with experience in Shopify and TikTok Shop being a plus.

  • Analytics: Strong Excel/Google Sheets skills, experience with Google Analytics.

• Core Competencies

  • Analytical Mindset: Strong ability to analyze data and identify actionable insights for campaign optimization.

  • Attention to Detail: Exceptional accuracy in data entry, campaign setup, and management.

  • Time Management: Ability to manage multiple projects, meet deadlines, and prioritize tasks effectively.

  • Communication: Excellent written English communication skills, ensuring clarity and professionalism in all client-facing materials.

  • Problem-Solving: Proactive approach to identifying and resolving operational issues that affect workflow.

  • Learning Agility: Quick to learn new tools, processes, and adapt to changing priorities in a fast-paced environment.

What Success Looks Like

• Consistently optimizing and executing campaigns that drive growth across all channels.

• Timely completion of product launches and effective site maintenance.

• Delivering high-quality and error-free email campaigns with measurable increases in engagement.

• Effective coordination of inventory and fulfillment processes to ensure product availability.

• Positive feedback from the sales and marketing teams regarding support and initiative.

Opportunity
This is an exciting opportunity for someone eager to contribute to the growth of a rapidly expanding company in a dynamic industry. As an eCommerce Growth Marketer, you'll play a key role in shaping the company's marketing and eCommerce strategies while working with a collaborative and innovative team. If you’re passionate about digital marketing and eCommerce and ready to make a significant impact, apply today and join a team committed to excellence and growth!

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets