Head of Wealth Management Operations

About Savvy:

Wealth management is a $545 billion industry in the US, yet remains archaic and inefficient with low technology penetration. 75% of financial advisors don’t offer digital communication beyond email, and 62% still build financial plans manually in Excel. This leads to a poor client experience and results in financial advisors spending over 70% of their time on non-client facing, manual work.

Savvy is changing that. We’re building the most advisor-centric platform in wealth management: a digital-first solution that modernizes human financial advice. Advisors who partner with Savvy tap into AI-powered software, automated sales and marketing, and seamless back office workflows to scale faster and spend more time with clients.

We’ve raised over $105M to date from Thrive Capital, Index Ventures, Canvas Ventures, Mark Casady (former LPL Financial CEO), and other top-tier investors. Our team is made up of repeat founders and operators who’ve helped build Airbnb, Square, Brex, Carta, Facebook, $200B+ RIAs, and more.

Savvy is at a pivotal point in its growth trajectory, having established strong product-market fit in providing a modern platform to financial advisors. We’ve surpassed $2.2 billion in AUM in less than three years, grown 600%+ in the last 18 months, and are entering the next phase of the company which involves rapid expansion of our product offering and continued revenue growth. Come help us scale!

The Role:

The Head of Wealth Management Operations will be responsible for overseeing and evolving the core operational functions of Savvy’s RIA. This leader will manage all Advisory (RIA + B-D) and Investment Operations. They will work closely with Savvy’s Chief Investment Officer to develop the firm’s Investment Management program, ensure smooth daily execution across operational areas, and drive continuous improvements in efficiency, compliance, and client experience.

The right candidate is a proven leader that will play a critical role in scaling our operational infrastructure and continuously improving our support of the Advisory team. This individual will be expected to work closely with Savvy’s Engineering, Product, and Design teams to streamline RIA & B-D operations through the use of automation and AI.

Responsibilities:

Leadership and Management:

• Lead, manage, and scale the Investment Operations and Advisory Operations.

• Develop KPIs and hold teams accountable for service, accuracy, and efficiency standards.

• Foster a culture of innovation, white-glove support, and continuous improvement.

• Collaborate closely with Engineering, Product, and Advisory teams to drive innovation through all parts of RIA & B-D Operations.

Investment Operations:

• Lead the continuous development, implementation, and optimization of Savvy’s internal trading systems, ensuring the seamless execution of client portfolios.

• Partner with the CIO to develop Savvy’s flagship SWIM (Savvy Wealth Investment Management) program, with a focus on enhancing and expanding its offerings for Savvy’s clients.

• Oversee all trading operations, from monitoring portfolio performance to ensuring compliance with regulatory requirements.

• Serve as a thought partner for financial advisors, providing expert support on complex investment inquiries.

Advisory Operations:

• Manage client billing processes and ensure accurate, transparent fee structures.

• Own performance reporting, regulatory and compliance reporting.

• Maintain relationships with custodians and third-party tech providers; ensure proper data

Broker-Dealer Operations:

• Oversee the day-to-day operational infrastructure of Savvy’s Broker-Dealer, including account opening, transaction processing, supervision, and trade surveillance.

• Work closely with the CCO to ensure adherence to FINRA rules and broker-dealer regulatory obligations.

• Develop supervisory procedures (WSPs) and coordinate with compliance and legal on regulatory filings and exams.

• Ensure seamless integration and reconciliation between clearing firm systems, CRM, portfolio management tools, and compliance systems.

• Implement supervisory tools and technology for broker-dealer oversight, including email and trade surveillance systems.

Strategic Operations:

• Build and optimize processes to support scalable, tech-enabled operations.

• Implement new technologies and workflows that drive operational leverage.

• Ensure ongoing compliance with SEC and FINRA regulations and operational best practices.

• Partner with Finance, Compliance, Product, and Engineering to build robust systems and controls.

Must have:

• 8+ years of progressive experience in Wealth Management operations, with deep experience in RIA & B-D environments.

• Proven leadership experience managing operations teams (portfolio management / trading, billing, reporting, compliance, and more).

• Expertise in portfolio construction, portfolio management operations, and trading systems.

• Hands-on experience with:

  • Client billing and performance reporting

  • Custodian administration and integrations (e.g., Schwab, Fidelity, Pershing)

  • Compliance reporting and regulatory audits

  • Strong command of operational risk management, process optimization, and systems implementation.

• Extensive experience using third party tools for portfolio management, trade execution, research, and more.

• Ability to thrive in a fast-paced, high-pressure, and often ambiguous environment

• Active Series 7 and 66, Series 65, CFA or CFP

Nice to have:

• Experience at a high-growth startup or venture-backed company.

• Background working within or alongside technology teams (e.g., Product, Engineering).

• Familiarity with Orion Eclipse, YCharts, and other modern RIA tech offerings..

• CFA, CFP and/or Series 24 is a plus

Additional Information:

Savvy Wealth is an equal opportunity employer. We are committed to fostering an inclusive work environment that values diversity and individual contributions.

Benefits:

• Competitive salary and equity package

• Unlimited PTO + paid company holidays

• Access to best in class medical, dental, and vision plans

• Company 401(k), Commuter, and HSA/FSA plans

• NYC office in the heart of Manhattan

• Lunch, dinner, and snacks provided in the office

• Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care

• Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)