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Job Description:
Ryder E-Commerce (formerly Whiplash) is the nation’s leading provider of omnichannel and e-commerce distribution solutions at the point of entry and into the domestic supply chain. We specialize in end-to-end national logistics services, extensive value-added warehousing services, and integrated omnichannel and e-commerce fulfillment.
We are creative problem solvers for established and emerging brands. Our omnichannel distribution network delivers speed, flexibility, and cost savings. A full suite of 3PL fulfillment services ensures the successful shipment of your goods across multiple channels. We ship more than 500 million units each year for the nation’s largest manufacturers, retailers, and e-commerce businesses.
Here are a few of the many benefits when working with us:
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Summary
The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met.
Essential Functions
Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback. disciplinary actions. Warning Documentation (performance/disciplinary reviews). Performance Improvement Plans for CLS. Identify situations that needs to be elevated to the director.
Developing direct and indirect reports. Relevant HR Skills Training information. Providing on-going employee feedback. Conducting quality and effective selection of qualified personnel. Maintaining corrective staffing levels to avoid unnecessary use of outside labor.
Creating location processes and maintaining SCLM. Cross-training of CLS and CLC.
Customer satisfaction/problem resolution. Review of KPI tracking and improvement. Ensure that all staff is trained in Transportation/Distribution Management.
Improve employee retention. Reduce number of accidents against previous year. Ensure that unnecessary overtime is reviewed and reduced. Collision/Team Safety Reporting follow up with LM. Supervisor First Report of Injury reporting follow up with LM.
Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS. Conduct on-going self-audits of location processes and individual accountabilities.
SOX invoice reconciliation to FFM designee (if highest level at account). SOX revenue recognition preparation FFM designee (if highest level at account). Invoice to customer.
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Demonstrated project management and facilitation skills
Strong oral and written communications skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detailed oriented with excellent follow-up practices
Knowledge of truck brokerage advanced preferred
RD/Logistics/Transportation industry advanced required
Ryder Safety Programs advanced required
Ryder Financial Reporting and accounting procedures (Walker) intermediate required
Basic PC skills (Microsoft Office) intermediate required
RD2000 computer system advanced required
Ryder products & services advanced required
Ryder sales process advanced required
Ryder pricing models advanced required
Qualifications
Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
Master's degree in related field preferred
Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
Five (5) years or more managing, leading and developing direct reports preferred
Five (5) years or more managing large multi-level teams required
Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
Three (3) years or more Profit & Loss responsibility preferred
One (1) year or more customer interaction required
One (1) year or more managing customer KPIs required
Some sales experience preferred
Some multi-client experience preferred
Knowledge of truck brokerage advanced preferred
RD/Logistics/Transportation industry. advanced required
Ryder Safety Programs advanced required
Ryder Financial Reporting and accounting procedures (Walker) intermediate required
Basic PC skills (Microsoft Office) intermediate required
RD2000 computer system advanced required
Ryder products & services advanced required
Ryder sales process advanced required
Ryder pricing models advanced required
DOT Regulated
No
#LI-EP
#INDexempt
Job Category
LogisticsCompensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
SalariedMinimum Pay Range:
$130,000Maximum Pay Range:
$135,000Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
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