Authorization Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Reporting to the Sr. Financial Operations Manager, the Authorization Manager will be a crucial part of the Financial Operations organization and will work closely with our Verification of Benefits and Insurance AR team, partnering closely to propose process and product changes to ensure patients have the necessary authorizations for care. As we contract with new payers and add new plans, many require authorizations and you will help develop this new function for Rula. Obtaining authorizations is a critical front-end operation for Rula’s revenue cycle, and this candidate will play a pivotal role in developing and honing this function.

Required Qualifications

• 5+ years of experience working in health insurance / payer (commercial/private and government), reimbursement, and a deep understanding of revenue cycle management

• Expertise building processes and utilizing tools to drive optimization and efficiency

• Demonstrated ability in applying structure, cross-functional partnership, prioritization, and effective communication to solve complex problems across the organization

• Experience managing offshore and/or onshore teams with direct reports

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• 1+ years of experience in a high-growth start-up environment

• Technical savviness and fluency with tools such as Google Suite, Zendesk, Salesforce, EHRs, or similar platforms

• Moderate analytical proficiency to comfortably use data to monitor operations, understand trends, and propose recommendations

• Prior experience overseeing and managing a prior authorization process

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.