Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Sr. Office Services Associate  image - Rise Careers
Job details

Sr. Office Services Associate

Company Description

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.


We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

 

Job Description

Williams Lea is hiring for a Senior Office Services Associate for our San Francisco office to work Monday to Friday 9:00am to 6pm!

 

Pay: $22.00 - $24.00/hour (depending on experience)

Benefits:

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts

 

The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams.  The emphasis is on Front of House customer service, reprographics (copy/print) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, and other Williams Lea service lines as needed. 

Job Duties:

(* denotes an “essential function”)

  • * Support Receptionist and Front of House Services
  • *Interact with clients in person, over the phone or electronically.
  • *Utilize appropriate logs for all office services work.
  • *Ensure that job tickets are properly filled out before beginning work.
  • *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
  • *Follow procedures to run jobs in proper order.
  • *Communicate with supervisor or client on job or deadline issues.
  • *Meet contracted deadlines for accepting, completing, and delivering all work.
  • *Troubleshoot basic equipment problems.
  • Be able to lift up to 50 lbs. on a regular basis.
  • Prioritize workflow.
  • Performs Quality Assurance on own and work of others.
  • Load machines with various paper, toner, supplies.
  • Answer telephone, emails, and place service calls when needed.
  • Adhere to Williams Lea policies in addition to client site policies.
  • Use equipment and supplies in a cost-efficient manner.

 

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

Qualifications

Job Qualifications:

  • High school diploma or equivalent.
  • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
  • Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
  • Familiar with general back office procedures to meet and maintain client satisfaction.
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships.
  • Good written and verbal communication skills, including professional telephone and email etiquette.
  • Attention to detail with good organizational skills.
  • Must be able to meet deadlines and complete all projects in a timely manner.
  • Ability to handle sensitive and/or confidential documents and information.
  • Able to make independent decisions that conform to business needs and policy.
  • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
  • Must work well in a team environment.
  • Must be able to interact effectively with multi-functional and diverse backgrounds.
  • Ability to work in a fast-paced environment.
  • Must be self-motivated with positive can-do attitude.

 

Working Conditions:

  • Position operates at sites with maximum of 24/7 operations.  Individual shift requirements will vary by site.
  • Ability to work overtime as needed.
  • Work is performed in a professional work environment.
  • Professional attire required.
  • Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner.
  • Must be able to work standing up all or most of the time.

Additional Information

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#LI-MY1

#LI-onsite

#GOC

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$47840 / YEARLY (est.)
min
max
$45760K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
RR Donnelley Hybrid Atlanta, GA, USA
Posted 7 hours ago

RRD is hiring an entry-level Sales Associate to complete a four-month Associate Development Program and develop into a territory sales representative focused on prospecting, client relationships, and account growth.

Medical Assistant needed at CommonSpirit Health Mountain Region to provide clinical and administrative support in an outpatient clinic, delivering compassionate, efficient patient care.

CommonSpirit Health is hiring a Certified Medical Assistant in Colorado Springs to provide clinical support, patient care, and front-office assistance across outpatient clinics.

Photo of the Rise User
US Physical Therapy Hybrid 5833 W Interstate 20, Arlington, TX 76017, USA
Posted 17 hours ago

Green Oaks Physical Therapy is hiring a Part-Time Physical Therapist Technician in Arlington to assist therapists with patient care, modalities, and clinic upkeep while receiving mentorship and growth opportunities.

Photo of the Rise User
American Express Hybrid New York, New York, United States
Posted 17 hours ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Provide executive-level administrative and operational support to senior leaders in American Express' Global Risk & Compliance organization in a hybrid New York-based role.

Posted 4 hours ago

Experienced virtual executive assistant needed to provide high-level administrative and research support for finance clients, primarily remote with occasional in-person tasks in San Juan, PR.

Photo of the Rise User
Cogent Biosciences Hybrid Waltham, Massachusetts
Posted 16 hours ago

Experienced Executive Assistant needed to provide high-level administrative and operational support to Cogent Biosciences' Commercial leadership, ensuring smooth calendar, travel, expense, and project coordination.

Photo of the Rise User
US Physical Therapy Hybrid 1700 W Market St, Bolivar, TN 38008, USA
Posted 49 minutes ago

Provide hands-on patient support and clinic assistance at STAR Physical Therapy, helping therapists deliver high-quality care while contributing to a positive clinic environment.

Photo of the Rise User

New York Tech is hiring an Administrative Assistant to support faculty, students, and departmental operations at its New York City campus.

Southcoast Health is hiring an Endoscopy Technician to assist with endoscopic procedures and equipment reprocessing at St. Luke's Hospital in New Bedford.

Photo of the Rise User

Emory Healthcare is hiring an Oncology Medical Assistant Proceduralist to assist with outpatient procedures, specimen handling, and routine clinical duties in its Atlanta clinics.

Photo of the Rise User
Posted 17 hours ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Provide proactive executive support to two Vice Presidents in Global Risk & Compliance Technology at American Express, ensuring efficient calendar, travel, communications, and meeting execution for a global engineering leadership team.

Photo of the Rise User
American Express Hybrid New York, New York, United States
Posted 5 hours ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Support senior Global Compliance & Ethics leaders at American Express as an Executive Assistant in a hybrid New York role, managing calendars, travel, expenses, and team administration.

Photo of the Rise User

Support AHF’s pharmacy operations in San Diego by accurately processing prescriptions, assisting patients, maintaining compliance, and helping drive excellent, patient-centered service.

RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

39 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
August 15, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!