Accounts Receivable Specialist | Los Angeles

Our client is a distinguished national legal and professional services firm with eleven offices across the United States, boasting over 450 legal experts and 350 business professionals. This unique, multidisciplinary firm is renowned for its unwavering commitment to quality and exceptional client service.

Its innovative approach—integrating legal services, advocacy, and business strategy—sets it apart from competitors, enabling the firm to deliver a distinct and compelling value proposition. With a focus on client success, this firm is well-positioned to navigate complex challenges and drive impactful results.

Role

The Accounts Receivable Specialist will be responsible for the effective management of the company accounts receivable processes, accurately processing and tracking incoming payments, managing client accounts, and resolving any discrepancies with precision. A keen attention to detail and commitment to excellence will be essential in maintaining the companies high standards of financial integrity and client satisfaction.

The ideal candidate must not only be meticulous but also passionate about the legal and professional services industry. If you are looking to make a positive impact in a supportive and collaborative environment, we invite you to be part of their dedicated team.

• Contact person in charge of payment when clients are overdue for payment of invoices. Track details of each client communication. Work directly and respond to emails/calls from attorneys, clients, billers, and other staff
• Work with billing specialists to gain solid understanding of client billing requirements and to troubleshoot billing issues and potential reasons for non-payment, example-rejections, missing invoices, backup for expenses
• Communicate and alert the Director of Billing and Accounts Receivables / Collections Supervisor/ Assigned AR Specialist of any billing disputes or early warning signs of changes in payment patterns and of clients with issues that require more attention
• Prepare periodic status reports on assigned clients
• Provide backup for cash posting group - research and allocate payments daily, document and provide information for cash posting, work with billing, conflicts, and other staff when help is needed in identifying payments, documents and communicates any cash posting problems
• Assist with daily deposits, scanning and filing
• Handle queries regarding payments, invoices, statements, electronic payment onboarding, etc.
• Work independently and within a team on special projects as needed.
• Perform general administrative functions and other related duties as assigned.

Qualifications

• Candidates must have 3-5 years of receivables, collections, cash receipt applications, and customer service experience
• College Degree and Aderant experience highly preferred.
• Must be able to handle and maintain confidential information using sensitivity and discretion
• Ability to prioritize work and complete multiple tasks in a fast-paced business environment
• Must have a positive attitude and ability to maintain effective working relationships with team members, accounting department, billing attorneys and other business units.
• Good sense of judgment, including recognition of when to escalate a problem
• Excellent organizational, problem solving and follow up skills
• Must be detail oriented and able to calculate figures and amounts such as discounts, interest, and proportions
• Must have excellent verbal and written communication skills
• Proficient in Microsoft Office with intermediate Word & Excel skills.

• Competitive salary $70k - $90k  (dependent on experience)
• Comprehensive benefits package (Medical / Dental / Vision)
• 401(k)
• Commuter benefits / parking plans (dependent on state)
• Opportunities for career growth and development.

Hybrid Schedule - 2 days per week in office / 3 days per week remote.

EEO/AA EMPLOYER/Veterans/Disabled

Our client is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic