Senior Product Manager: Data and Implementation Tools

Location: Remote (EST/CST preferred), NYC area encouraged

About the Role

We’re seeking a strategic yet hands-on Senior Product Manager to own the development of Rightway’s data and implementation tools—critical products that power our healthcare data ecosystem, streamline customer onboarding, and unlock actionable insights for clients and internal teams.

In this role, you will lead a small, dedicated team (Data Operations Manager and Project Manager) and partner closely with engineering, analytics, security, and client-facing stakeholders. You will set the vision, roadmap, and delivery plan for both internal and external-facing data products, ensuring they are scalable, reliable, and built to deliver measurable value. This is a mission-critical position at the intersection of healthcare data, process optimization, and client delivery.

About Rightway

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into their care journey through a modern, mobile app.

Since 2017, we’ve raised over $130M from leading investors including Khosla Ventures, Thrive Capital, and Tiger Global, at a $1B valuation. We’re headquartered in New York City, with satellite offices in Miami and Denver, and a distributed remote workforce. Our clients rely on us to transform the healthcare experience, improve outcomes, and reduce costs.

What You’ll Do

Product Strategy & Vision

• Own the roadmap for Rightway’s data and implementation products, balancing strategic investments with quick wins.
  
  
• Identify and prioritize high-impact opportunities in collaboration with internal business stakeholders, clients, and technical teams.
  
  
• Define clear product outcomes and success metrics that align with company goals and client needs.
  
  

Execution & Delivery

• Translate business requirements into detailed user stories, acceptance criteria, and data mapping specifications.
  
  
• Manage a well-prioritized backlog, ensuring alignment across engineering, analytics, and operational teams.
  
  
• Lead agile ceremonies and ensure smooth execution of releases and iterations.
  
  
• Deliver “thin-slice” solutions to provide early value and iterate based on feedback.
  
  

Cross-Functional Collaboration

• Partner with data engineers, analysts, and IT/security to design secure, scalable data pipelines and integration workflows.
  
  
• Collaborate with implementation teams to build tools that reduce onboarding time, improve data quality, and increase automation.
  
  
• Lead process improvement initiatives to eliminate operational bottlenecks.
  
  

Who You Are

Required Experience

• 5+ years working on data products in any capacity.
  
  
• 3+ years as a product manager with a track record of delivering data-focused products or internal tools.
  
  
• Ability to identify when process improvements or technology investments are the right lever to achieve business goals—and see them through to completion.
  
  
• Experience in healthcare strongly preferred; PBM or medical claims processing experience highly preferred.
  
  
• Passion for and experience in startup or high-growth environments.
  
  

Preferred Experience

• Familiarity with AWS services such as S3, Lambda, dbt, SageMaker, and ETL processes.
  
  
• Basic knowledge of Python, PySpark, or other data transformation tools.
  
  
• Exposure to AI/ML applications in data products (e.g., predictive modeling, claims categorization).
  
  

Traits That Set You Apart

• A systems thinker who can simplify complex data workflows for any audience—from executives to engineers.
  
  
• A creative problem-solver who defines the problem before pursuing solutions.
  
  
• A “data nerd” who thrives on untangling complex datasets to drive meaningful outcomes.
  
  
• An empathetic communicator who builds trust across technical and non-technical teams.
  
  

What Success Looks Like

• Reduced time-to-value for new client onboarding.
  
  
• Measurable improvements in data quality and pipeline reliability.
  
  
• Increased automation and reduced manual intervention in key processes.
  
  
• High adoption of internal implementation tools by cross-functional teams.

SALARY (BEFORE BONUS POTENTIAL):  $150,000 - $190,000

Offer amounts for both remote and in office roles are influenced by geographic location.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. 

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.