Who You Are
Personality + Mindset
You are a relationship-builder and strategic thinker with a deep passion for all things digital. You thrive in fast-paced environments and are skilled at managing high-profile client accounts, understanding both their big-picture goals and day-to-day needs. With your experience managing high-value portfolios in digital or marketing settings, you bring a client-first mindset, balancing project oversight with an eye for detail.
You are naturally proactive, with a knack for identifying opportunities, mitigating challenges, and delivering exceptional client experiences. You’re comfortable using data to guide conversations and decisions and can present complex information in an accessible, client-friendly way. Known for your organization and communication skills, you manage multiple priorities seamlessly and aren’t afraid to roll up your sleeves to ensure project success. Above all, you are a trusted advisor, passionate about helping clients maximize their investments and fostering long-term relationships.
What You’ll Do
Roles + Responsibilities
Account Management: Serve as the primary liaison between the client and internal teams, ensuring a seamless flow of communication and timely delivery of project milestones.
Sales: Maintain an existing $MM book of business while growing these opportunities and hunting for project-based and managed service opportunities. Manage client SOW creations, negotiations, and presentations.
Strategic Planning & Execution: Work closely with clients to understand their objectives and craft digital strategies that deliver measurable outcomes across multiple channels, including paid media, SEO, content, and social.
Project Oversight: Manage and oversee campaigns, coordinating with cross-functional teams (creative, analytics, media) to ensure all projects meet client requirements and timelines.
Budget Management: Oversee and manage client budgets totaling $3-5M, ensuring effective allocation of resources and maximizing ROI.
Performance Analysis: Use analytics to assess campaign performance and identify opportunities for optimization, presenting insights to clients with actionable recommendations.
Relationship Development: Build and maintain strong, trusting client relationships to drive retention and identify upsell opportunities. Provide value-added insights and proactively address any challenges.
Revenue Growth: Identify additional business opportunities within the client’s scope, proposing new services, solutions, and approaches to meet client needs and drive revenue.
Team Collaboration: Work closely with internal teams to ensure alignment with client goals and provide direction on strategic objectives.
What You’ll Bring
Capabilities
Experience: 5+ years in a sales/business development role within the services industry
Account Management: Proven experience managing high-value client accounts, specifically handling a portfolio or individual account(s) valued at $3-5M.
Digital Marketing Expertise: Strong understanding of digital marketing channels and strategies (e.g., paid media, SEO, content marketing, social media, email).
Analytical Skills: Ability to interpret data, generate insights, and communicate results in a client-facing manner.
Client Relationship Management: Track record of building and sustaining relationships with senior-level stakeholders.
Project Management: Demonstrated project management skills, with the ability to manage multiple priorities and deadlines.
Communication: Excellent verbal and written communication skills; ability to present complex concepts clearly and persuasively.
Problem Solving: Strong problem-solving skills with a proactive, solution-oriented mindset.
Think you’re underqualified? We encourage you to apply anyway—don’t take yourself out of the running before we’ve even had a chance to assess your application. You might be the perfect addition to our team.
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