Lead AI Engineer (GenAI)

The Lead AI Engineer (GenAI) will design and deploy GenAI solutions that will meaningfully improve productivity through automation. This role centers on building secure, reliable AI-powered applications that automate multi-step workflows across marketing, sales, contact centers, and operations, with a strong emphasis on quality, safety, and measurable business impact.

What You'll Do:

• Build and deploy GenAI-powered applications (copilots, assistants, workflow automations) that integrate with internal and external systems.

• Develop agentic workflow automations that can complete multi-step tasks under defined guardrails and human oversight where appropriate.

• Connect GenAI solutions to enterprise knowledge and systems (e.g., CRM, sales, content repositories) to deliver accurate, context-aware outputs.

• Create evaluation and monitoring approaches, so outputs are measurable (quality, correctness, user value), and usage costs are tracked and optimized.

• Partner with stakeholders to identify high-value workflows, define adoption plans, and drive measurable productivity gains.

• Contribute to responsible AI practices (data handling, access control, content risk mitigation) and internal enablement.

What You'll Bring:

• Master’s degree in a related field (e.g., Computer Science, Data Science, Human-Computer Interaction, Engineering) or equivalent practical experience.

• 6+ years of experience in applied AI, including shipping production applications.

• Demonstrated experience building GenAI/LLM applications used by real users (internal or external).

• Strong integration skills: APIs, services, data access patterns, logging/monitoring, and secure handling of sensitive information.

• Experience with at least one major cloud platform (AWS, Azure, or GCP) and production logging/monitoring practices.

• Comfort operating in ambiguity and iterating quickly from pilot to scaled deployment with measurable outcomes.

• Strong stakeholder partnership skills and a practical mindset focused on business impact.

• Comfortable working cross-functionally with Product, Engineering, Operations, and business leaders.

About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.

To learn more, visit Renuity's About Us page.

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Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]. 

If you have a question regarding your application, please contact [email protected]

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