Service Manager - Windows and Doors

Service Manager

Renewal by Andersen

Middletown, OH

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We are in search of a hardworking, self-motivated, and experienced individual who is looking for a full-time, year round opportunity to join Renewal by Andersen; the number one window manufacturer in the country.

Responsibilities:

- Developing and managing all processes related to the service and warranty department

- Maintain strong communication with technicians and scheduling coordinators

- Manage customer satisfaction

- Other job duties as assigned by leadership

Qualifications:

- Minimum of 2-5 years of hands-on work experience in the window & door industry, or other closely related field

- Previous supervisory experience in a home improvement-oriented business is a plus!

- Strong PC skills, including Microsoft Office (Word, PowerPoint, Excel, Outlook), and Adobe Acrobat

Compensation & Benefits:

- Competitive starting salary of $60,000-$70,000

- Mileage Reimbursement

- 401K plan w/ company match

- Full insurance package, including medical, dental, vision, and life

- PTO - vacation time, sick time, and holiday pay

- Student Loan Reimbursement Program

- Employee Emergency Assistance Fund

- Access to Employee Perks Program

Schedule:

- Full-time position

- Monday through Friday

If you have any issues submitting your application please contact Kyle Hayes at [email protected]. Once your application is received, a member of the Talent Acquisition team will follow up with next steps.

DISCLAIMER:  The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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