Technical Lead, SAP Basis

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

As a Senior Platforms SAP Basis Engineer (w/m) you are responsible for the smooth operation of the globally distributed SAP systems. These are S/4 HANA and BW/4 HANA, on-premise HCM, ECC CA, FI, MM, BW, GRC and Solution Manager.

You are an important contact in the global team of SAP Basis Administrators in the event of disruptions in the SAP System and process them according to the agreed service level. You'll maintain productive relationships with partners, global, regional and local IT colleagues. This is a hybrid position in West Chester, PA.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

• As a Platforms SAP team member, you help building end-to-end platform Knowledge/Engineering expertise: transforming the operation/support model from domain focused to platform /engineered focused
• You will report to a Director of Software Engineering

Your Impact

• Ensure the Operating of the SAP systems used in cooperation with the departments involved
• Provide technical advice and support of the departments on the basis of their industry, process and SAP knowledge and within their special topics
• Responsible for implementation of new SAP Systems, SAP upgrades and SAP release changes, and the import of SAP support packages, SAP system copies and the relocation of SAP system landscapes
• Participation in the SAP Basis On-Call Service (Remote)
• Ensure root-cause analysis is completed and insights are integrated into new or revised SOPs
• Tailors communication of technical information to partners

What You Bring

• Bachelor's degree in relevant field of study or equivalent years of related technical experience.
• 7+ years of relevant IT infrastructure experience
• 2+ years working in Agile delivery methodologies (Kanban/Scrum).
• Certificate as a SAP Certified Technology Associate System Administration or an ITIL Certificate
• SAP HANA Certified Consultant

• Experience in at least 2-3 SAP S/4 HANA end-to-end implementations on Cloud platform, Azure cloud technology
• Practical experience in administration of SAP SOLMAN, Fiori, SAP GRC, SAP Data Services, SAP BW/4 HANA & SAP PI/PO or other integration platforms
• Expertise in technical planning, installations and configurations, upgrades, OS/DB migrations, SSO configuration, installation of SSL certificates
• Demonstrated architecture and design expertise with enterprise server and storage networking projects to support SAP in large-scale environments
• Mastery of SAP HANA in-memory platform primary technology, including architecture, landscape design, installation, upgrades, performance tuning, system integration and Backup & Recovery
• Knowledge on environment migration, high availability, disaster recovery and capacity planning for multiple SAP applications and HANA databases
• Experience in Solution manager 7.2 CHARM and Focused Solutions (Focus Build and Focus Insight) implementation, ITSM integration and CTS+ configuration
• Experience in system copy activities on SAP ABAP, JAVA on HANA databases
• Knowledge on Data Services implementation, job scheduling, troubleshooting and repository management

Remote work is not permitted in NYC at this time.

#LI-Hybrid #LI-LC4

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. 

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