Care Manager - Home Care Agency
- Conduct comprehensive in-home assessments for new and existing clients.
- Develop customized care plans based on individual needs, goals, and preferences.
- Serve as a primary liaison with clients, families, and caregivers to ensure consistent, high-quality service.
- Monitor client progress and adapt care plans as needed in collaboration with caregivers and family members.
- Mentor and support caregivers to ensure adherence to best practices, promote retention, and encourage professional development.
- Lead caregiver mentorship initiatives and promote a team culture focused on compassionate, consistent, and person-centered care.
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Design and oversee continuing education programs for caregivers, identifying training needs and facilitating learning opportunities that align with company standards and state requirements.
- Participate in interdisciplinary care meetings, staff training, and ongoing quality assurance activities.
- Maintain accurate documentation and communication with administrative staff and health professionals.
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Build and maintain a strong network of referral partners including social workers, discharge planners, senior communities, and other professionals in the aging and healthcare space to drive new business opportunities.
- Participate in community conferences and workshops to promote knowledge in community health trends, efficiency in job performance, and overall professional growth.
- RN, LVN, LSW, or similar clinical background preferred, but not required for the right candidate with care coordination experience.
- Minimum 4 years of experience in care management, case management, or home care.
- Strong understanding of aging-in-place models, chronic care needs, and family dynamics.
- Demonstrated ability to lead, coach, and motivate direct care staff.
- Familiarity with local senior resources, health systems, and community partners a plus.
- Excellent interpersonal and problem-solving skills.
- Strong organizational and time management abilities.
Flexible work from home options available.
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