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Member of Technical Staff, Infrastructure Shared Services

Pure Storage is reshaping the data storage industry and seeks an experienced IT professional to join the Infrastructure Shared Services (ISS) team. The role focuses on automating storage management, validating storage hardware, collaborating closely with datacenter operations, and improving reliability through hands-on troubleshooting, scripting, and process improvements.

Skills

  • Strong Linux administration
  • Python scripting (or similar scripting skills)
  • Networking and storage infrastructure knowledge
  • Experience with Jira and ServiceNow ticket workflows
  • Familiarity with VMware/ESXi
  • Experience with automation tools (Jenkins, Docker) is desirable
  • Comfort troubleshooting server hardware (Cisco, Brocade, Supermicro)
  • Proven communication and teamwork skills
  • Ability to create monitors and interpret storage I/O/usage metrics
  • Detail-oriented with strong problem-solving aptitude

Responsibilities

  • Perform hands-on Linux administration and Python scripting to support storage validation and automation.
  • Manage Jira and ServiceNow queues to troubleshoot hardware failures, apply repair steps, and validate hardware for return to production.
  • Work directly with datacenter operations to diagnose and resolve storage and server hardware issues.
  • Deploy, monitor, troubleshoot, and repair server and storage fleets to maximize uptime and performance.
  • Create and maintain monitoring for data stores and proactively respond to storage utilization and I/O alerts.
  • Participate in business-hour on-call rotations for storage-related alerts and escalations.
  • Review code for automation bugs, implement fixes when feasible, and create tickets for engineering teams.
  • Maintain and contribute technical documentation, runbooks, and internal wiki resources.
  • Provide mentoring and training to datacenter operations staff as needed.

Education

  • Degree in Computer Science, Computer Hardware Engineering, or related field OR
  • At least five years of relevant industry experience

Benefits

  • Competitive base salary plus potential incentive pay and/or equity
  • Flexible time off and wellness resources
  • Company-sponsored team events
  • Career growth and learning opportunities
  • Inclusive culture with Employee Resource Groups
  • Accessibility accommodations available during hiring process
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$126500 / YEARLY (est.)
min
max
$101000K
$152000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Pure Storage (NYSE: PSTG) uncomplicates data storage, forever. Pure delivers a cloud experience that empowers every organization to get the most from their data while reducing the complexity and expense of managing the infrastructure behind it. Pu...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$101,000/yr - $152,000/yr
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
January 8, 2026
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