Creative Operations Manager
Skills
- Creative project management and operations expertise.
- Experience managing global and distributed teams.
- Cross-functional collaboration with design, copywriting, marketing, and vendors.
- Proficiency with project management tools like Monday.com and JIRA.
- Strong understanding of creative development best practices.
- Ability to use data to optimize workflow and performance.
- Excellent communication and interpersonal skills.
- Comfort managing ambiguity and multiple priorities.
Responsibilities
- Manage end-to-end project lifecycle for creative assets including digital, social, web, video, and special projects.
- Develop project scopes, timelines, and track milestones ensuring efficient delivery.
- Optimize intake systems and workflows to improve clarity, prioritization, and remove bottlenecks.
- Translate ambiguous requests into clear project plans with defined deliverables.
- Collaborate with creative leads to allocate resources and monitor workload distribution.
- Serve as liaison between Marketing, Product, Leadership, and external partners for creative deliverables.
- Lead project meetings including kickoffs, check-ins, and reviews.
- Drive continuous process improvements and document workflows for operational excellence.
- Track project performance and creative output volume using data-driven insights.
- Support budget planning through contractor and agency resource estimation.
Education
- Not explicitly stated, but implied requirement of relevant professional experience in creative operations or project management.
Benefits
- Comprehensive Medical, Dental, and Vision insurance.
- Health Savings Account (HSA) with company contributions.
- Generous Paid Time Off plus holidays and company-wide days off.
- 16 weeks of Paid Parental Leave.
- Wellness and Employee Assistance Programs.
- Home Office, Phone, and Internet Reimbursement.
- Tuition Reimbursement and access to LinkedIn Learning.
- Equity in the company.
- Commuter Benefits for local employees.
- Paid Volunteering Time Off.
Average salary estimate
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