Administrative Assistant

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Pay Rates Starting between: $17.70 - $29.25 / hour

The purpose of this job is to support general business operations by providing essential clerical and administrative duties for the department.

• Provide administrative and clerical support for department or business units including filing, typing, copying, scanning, etc.
• Maintain relationships with customer service, billing, dispatch, and other necessary departments.
• Handles End of Shift (EOS) reviews and corrections for the SD and Imperial regions which includes daily reconciliation of driver inventories to match company records.
• Works with drivers and office staff to manage the locations inventory and ensure it matches with PDI transactions.
• Ensures rational distribution and delivery according to analysis report and tracking records.
• Complete data entry and maintain current information in department databases
• Ensure all information in department files is current and accurate on a day-to-day basis. 
• Assists in the truck technology dept with Handhelds, Barcodes,
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level. 
• Assists as backup for the front desk walk in customers and when primary is not available.
• Greet and assist walk in customers.  This includes invoice processing, payment processing and answering basic customer questions regarding products including package sizes, availability and pricing
• Prepare daily bank deposits, balancing with daily revenue receipts.  Responsible for cash boxes balancing with daily receipts and deposits.  Maintain appropriate levels of currency to make change for cash purchases. 
• Support office personnel and guests however possible and maintain company values
• Utilizes PDI and receives cash and card payments from customers who purchase products at our card lock in El Cajon.
• Assist in Inventory of products to ensure all transactions are mirrored with the inventory. 

• High School diploma
• Valid CA commercial driver license and a minimum of two years’ professional driving experience preferred.

Specialized Knowledge

• Must have working knowledge of Department of Transportation regulations.
• Must have working knowledge of warehousing and logistics procedures and policies.
• Experience with hazardous materials, lube products, and dispatching is preferred.

Competencies

• Must have a high level of accuracy and attention to detail.
• Must possess excellent organizational skills and the ability to multi-task.
• Must possess excellent customer service skills, including telephone communication.
• Must be able to read, spell, write, and comprehend English at an intermediate level.
• Must be proficient in the use of Microsoft Office products, GPS tracking system, video monitoring system, and tank monitoring system.
• Must have the ability to apply common sense understanding to carry out detailed instructions and to deal with problems and situations as they arise.

Travel

• No travel required

Physical Requirements & Working Conditions

• Must be able to bend, stoop, climb, and crouch.
• Must be able to sit for an extended period.
• Must be able to push, pull, and lift in excess of 25 pounds.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.