Principal Product Manager (Zero Trust Identity)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

Palo Alto Networks has built a world-class product management organization and continues to look for top-notch talent to tackle challenging security problems. As a Senior Product Manager for Zero Trust Identity, you will play a crucial role in managing how we identify, authenticate, authorize, and secure users across the Strata and Cortex Portfolio (NGFW, SWFW, Prisma Access, Prisma Access Browser, SD-WAN, Panorama, Strata Cloud Manager). This role will enable our customers to secure our products across the cloud, data centers, service providers, enterprises, and more, as we continue to innovate with new security features, including Cloud Identity Engine, Advanced Security services, Gen AI, and much more. 

This is a high-visibility position that will drive the business of our core Strata Network Security Platform and enable the success of the company's platformization strategy.

Your Impact

Manage key features across our identity security product, which includes experience with:

• Palo Alto Networks Cloud Identity Engine and User-ID, identifying a user on a network
• Authorization: Management of users, groups, devices, and attributes across on-premise and cloud directories
• Authentication: NTLM, RADIUS, Kerberos, LDAP auth, SAML, OIDC, FIDO2, Passkeys
• Identity security: user-based risk modeling with security Risk and posture management across Identity providers, endpoints, and SaaS applications
• Secrets vault, Just-in-time access, Zero Trust, Non-human Identities, and continuous authorization

Your Experience 

• Manage key features across our identity security product, which includes experience with:

  • Palo Alto Networks Cloud Identity Engine and User-ID, identifying a user on a network

  • Authorization: Management of users, groups, devices, and attributes across on-premise and cloud directories

  • Authentication: NTLM, RADIUS, Kerberos, LDAP auth, SAML, OIDC, FIDO2, Passkeys

  • Identity security: user-based risk modeling with security Risk and posture management across Identity providers, endpoints, and SaaS applications

  • Secrets vault, Just-in-time access, Zero Trust, Non-human Identities, and continuous authorization

• As a Product manager, you must have expertise in designing and deploying IAMs across the following deployment architectures:

  • Cloud Service Providers

  • Private and public cloud data centers

  • service provider data center,

  • Large enterprise networks 

  • Financial networks

  • High-performance computing (HPC)

• GTM experience launching software features
• Ability to write technical content (blogs, deployment guides, white papers, technical briefs,  etc.) for both our internal sales teams and external customers
• Experience  building extensive GTM, technical, and strategic decks with business acumen and clarity
• You will  present in front of internal and external audiences 
• Partner closely with engineering to develop proactive upgrade strategies
• Collaborate with customer success and the field organization to implement the upgrade strategies
• Develop insights into customer deployments and provide recommendations to accelerate feature adoption
• BS/MS in electrical engineering, computer science, or computer engineering preferred or equivalent military experience required
• 3-5 years of experience in a Product Manager, Technical Marketing,  engineering lead role (software development, release, or quality assurance), or expertise in deploying enterprise-grade IAM solutions
• Any experience in product management is a plus
• Experience in hands-on operational, i.e., real-world, device and appliance management
• Experience with Identity Access Management (IAM) such as Microsoft Entra-ID, Okta, Active Directory, openLDAP, Ping Identity, Google Identity,  or others
• Strong understanding of identity standards (SAML, OIDC, SCIM, SSF),  RFCs, frameworks, and architectures 
• Strong communication skills and ability to interface cross-functionally as well as with external customers, field teams, and partners

The Team

The Zero Trust Identity team at Palo Alto Networks is at the forefront of securing user identity across a diverse and dynamic ecosystem of products, including NGFW, Prisma Access, SD-WAN, and more. This high-impact team works across cloud, data center, and enterprise environments to deliver cutting-edge identity security features such as user-based risk modeling, continuous authorization, and advanced authentication protocols. Collaborating closely with engineering, customer success, and go-to-market teams, the group drives strategic innovation through features like the Cloud Identity Engine and Just-in-Time access. With deep expertise in IAM standards and technologies, the team plays a vital role in shaping the company’s platformization strategy and ensuring customer success at scale.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $144000/YR - $233000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.