Receptionist (OS2)

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Job Description:

The Oregon Public Defender Commission is seeking a highly organized and personable Receptionist to join our team in Medford, Oregon! This vital role serves as the first point of contact for clients, visitors, and staff, providing exceptional customer service while supporting daily office operations. If you are passionate about helping others and have the language skills to bridge communication, we encourage you to apply!

Position: Receptionist

• This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.

• This is an in-office position.

Location: Medford, Oregon  

Salary Range: $3,718 - $5,476

What’s in it for you 

You will continue to be a part of an innovative and strategic group of professionals and enjoy a competitive salary and benefits package!   

• OPDC supports and encourages work/life balance and overall wellness and offers a generous benefits package including, employer-paid health insurance, vacation, and sick leave, eleven paid holidays, three paid personal days, flexible spending accounts, and an employer contribution retirement plan (PERS).   

• The posted salary range is the total possible range for the classification. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. The top candidate will be screened through a Pay Equity process that evaluates various factors. Please see the Pay Equity website for more information.   

Minimum Qualifications 

• Two (2) years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.

OR

• An associate degree in any field.

OR

• An equivalent combination of education and experience.

What you will do 

The person in this role will provide receptionist service and perform general office duties carried out through typical clerical tasks to support the assigned work location. The person in this position must be proficient in reading, writing, speaking, and translating English and Spanish at a professional business level.

Application Guidance & Requirements:   

• REQUIRED: Attach your most up-to-date resume. Please ensure your Workday profile aligns with your submission. 

• REQUIRED: Attach a cover letter that details how you meet the desired attributes for this position. You cover letter should be no more than 2-pages.  (A cover letter that does not meet the required criteria will be graded as ineligible.)

**APPLICATIONS THAT DO NOT PROVIDE THE ABOVE DOCUMENTS WILL NOT MOVE FORWARD IN THE RECRUITMENT**   

Duties  

Reception & General Office

This position involves front desk responsibilities such as greeting visitors, directing them appropriately, answering phone calls, and handling mail and document intake. It requires regular use of the Clio system for updating contact information, scheduling, setting reminders, and managing attorney calendars. The role also includes coordinating conference room usage, supporting attorneys and staff, and providing Spanish interpretation when needed. Additionally, the position emphasizes teamwork, professionalism, and fostering a respectful, inclusive workplace environment.

The Top (5) Desired Attributes for this Role 

• Strong Communication Skills: Essential for greeting visitors, answering phones, interpreting in Spanish, and coordinating with staff and external contacts.

• Organizational and Task Coordination Abilities: Needed to manage calendars, schedule meetings, process mail, and handle multiple administrative tasks efficiently.

• Tech Proficiency:  Especially with tools like Clio for updating contacts, scheduling, and messaging.

• Team Oriented Attitude: A collaborative mindset to assist colleagues, support cross-divisional work, and maintain a positive team environment.

• Professionalism and Cultural Competence: Important for contributing to a respectful, inclusive, and discrimination-free workplace that values diversity.

Who we are. 

The Oregon Public Defense Commission (OPDC) is an agency governed by a 13-member commission appointed by the Governor, which serves as the governing body for Oregon’s public defense system. The Commission provides policy direction and oversight for the administration of the system. The legal services provided by OPDC represent an essential component of Oregon’s public safety system.  

OPDC’s mission is to ensure constitutionally competent and effective legal representation for persons eligible for a public defender.  Its office includes the Executive, Appellate, Trial, Trial Development & Resources, and Administrative Services Divisions.  

OPDC negotiates contracts with trial level public defense providers and administers and distributes funds for representation and related services for cases during the biennium for criminal, juvenile, and civil commitment cases. The Agency provides compliance and oversight to the trial community providers through quality assurance practices, training, and education. Financial Services processes all expenses related to representation in public defense cases. The Appellate Division provides direct legal representation in the state appellate courts in criminal cases, juvenile dependency and termination of parental rights cases, and parole cases. Other services in the Agency include, Data Collection and Analysis, General Counsel, Human Resources, Information Technology Services, Internal Audit, and Policy Development.    

Recruitment Timeline  

*These dates are approximate and may change. *    

Recruitment Closes: Monday, September 1st, 2025 @ 11:59 PM

Recruiter Screening for Minimum Qualifications: On-going   

Hiring Manager Screening for Desired Attributes: On-going   

First-Round Interviews: Week of September 8th, 2025

Veterans Preference  

Eligible veterans who meet the qualifications will be given veterans' preference. If you checked that you are a veteran, be sure to submit your documentation prior to the close date of this posting. For more information, please go to the State website: https://www.oregon.gov/jobs/Pages/Veterans.aspx   

OPDC is an equal opportunity/affirmative action employer and is strongly committed to enhancing the diversity of its workforce. Assistance will be provided in the recruitment, application, and selection process to applicants with disabilities who request such assistance.  Please call (503) 991-2274 as early as possible regarding any assistance you may require.