Marketplace Business Process and Data Quality Manager

Initial Posting Date:

08/20/2025

Application Deadline:

08/29/2025

Agency:

Oregon Health Authority

Salary Range:

$7,353 - $11,373

Position Type:

Employee

Position Title:

Marketplace Business Process and Data Quality Manager

Job Description:

Opportunity Awaits, Apply Today! Marketplace Business Process and Data Quality Manager

The primary purpose of the Marketplace Business Process and Data Quality Manager is leading the Business Process and Data Quality unit, overseeing workflow, policy development, data quality, and program implementation for the Oregon Health Insurance Marketplace.  Including the implementation and improvement of Marketplace eligibility, enrollments, business policy, quality assurance, appeals and oversight of a contracted consumer assistance center.

This role is central to the transition from a State-based Marketplace using the Federal Platform (SBM-FP) to a fully operational State-based Marketplace (SBM). 

The manager synthesizes data from analyses and best practices to inform policy, procedures, technical assistance, and other supports for health system collaborators. This position is accountable for all team deliverables, coordinates across diverse programs and with interested parties including Medicaid, Medicare, Centers for Medicare and Medicaid Services (CMS), the Division of Financial Regulation, and advisory boards to ensure high-quality outcomes during the Marketplace transition.

This position falls under the Business Operations Manager 2 classification. The AA Rate Pay Range for this position is $7,353.00-$11,373.00 USD Monthly

For a full review of the position description, which describes the job duties of this position please Click here to view the Position Description

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

 

What We Are Looking For

Minimum Qualifications: These qualifications must be visible in your application for consideration. Bachelor’s degree in a related field AND three years of related experience; OR six years of supervision, management, or progressively related experience.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.

• Demonstrated expertise in health insurance, health insurance exchanges, and the eligibility and enrollment process, including Medicaid and related programs.

• Proven ability to communicate complex and technical information such as the Affordable Care Act and insurance regulations—clearly in both oral and written form.

• Successful track record of facilitating discussions, engaging diverse audiences, and translating technical concepts into practical understanding.

• Extensive experience in management and leadership, including program development, strategic planning, and decision-making.

• Proven experience in leading and supporting teams, setting priorities, and delivering results under tight timelines.

• Accomplished in coordinating activities across groups or agencies with differing priorities to achieve common goals.

• Demonstrated ability to organize, delegate, and align work effectively while supporting technically skilled and independent staff.

• Proven capability in budget planning, policy interpretation, and presenting recommendations to leadership and the public.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume, cover letter, and answer all supplemental questions.

• External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.

• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.

• Applicants who fail to upload resume and cover letter will not be considered. Your cover letter should describe how you meet the desired attributes for this position; your cover letter can be longer than one page.

After You Apply:

• Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.

• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.

• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

Reminders:

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!

• Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.

• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior Recruiter, Tracy Blach at: Tracy.Blach@oha.oregon.gov | 503-509-5513.

Benefits of Joining Our Team

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.

• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.

• Possible eligibility for the Public Service Loan Forgiveness Program.

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).

• Training opportunities that will help grow your career with the State of Oregon.

Additional Details

• The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.

• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

• OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon