Child Welfare Program Manager

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Are you driven to make a lasting difference in the lives of children and families? Join us as a Child Welfare Program Manager 2 and be a leader in shaping a more effective, compassionate, and equitable system. In this pivotal role, you will help drive systemic change to build safer, healthier, and more resilient communities. We’re looking for a visionary leader with experience managing impactful programs, fostering cross-system collaboration, and a strong commitment to equity and family-centered services. If you're ready to lead transformative work in child welfare, we invite you to apply and be part of ODHS’ mission.

You will be responsible for overseeing a portfolio that includes the management of our Child Protective Services teams, leading collaboration with the Judiciary and legal community to enhance system-wide efficiency and effectiveness, and supervising the After-Hours Program team to ensure continuity of services across all full-service branches beyond regular business hours—including evenings, weekends, and holidays—with a strong focus on child safety and support.

Informational Session

Want to know more about joining Child Welfare Programs within ODHS?

We are hosting a virtual informational session as an opportunity for interested candidates to meet the hiring manager, leadership and recruiter to learn more about the position.

Day & Date: Thursday, October 17, 2025

Time: 3:10 p.m. – 4:00 p.m.

Zoom Link: Register in advance for this meeting

https://www.zoomgov.com/meeting/register/NLSGQZgXS--3QLAA4fb5QA

After registering, you will receive a confirmation email containing information about joining the meeting.

Interviews & Timeline

First round of interviews: Week of October 27, 2025

Second round of interviews: Week of November 10, 2025  

Final round of interviews: Week of November 17, 2025  

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

• Lead Program Operations: Oversee the effective delivery of Child Welfare services across the Alberta Branch, ensuring compliance with federal and state laws, policies, and performance outcomes.
• Promote Equity and Inclusion: Foster a diverse, culturally responsive, and discrimination-free workplace where all individuals feel welcomed, valued, and respected.
• Develop Workforce Capacity: Support staff through training, performance management, and professional development, with a focus on cultural competence, leadership, and accountability.
• Strengthen Community Partnerships: Build and maintain collaborative relationships with courts, public/private agencies, community organizations, and multi-disciplinary teams to support holistic child welfare services.
• Ensure Quality Service Delivery: Drive continuous improvement through performance monitoring, data-driven assessments, and feedback from staff and community partners to enhance client outcomes.
• Manage Resources Effectively: Oversee budgeting, personnel decisions, facility needs, and reporting to ensure efficient, ethical, and strategic use of resources.
• Uphold ODHS Core Values: Demonstrate integrity, professionalism, innovation, and a strong commitment to service equity and stewardship in all aspects of leadership and service delivery.
• Champion Client-Centered Practices: Implement systems that ensure coordinated, family-focused case management and comprehensive services for children and families.
• Engage in Strategic Planning: Contribute to district and statewide planning efforts, including the development, implementation, and evaluation of Child Welfare strategies and policies.
• Represent the Program Publicly: Serve as a spokesperson for the agency, educating the public on child welfare issues and promoting awareness of abuse prevention efforts.

Minimum Qualifications

• Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor’s degree in a related field.

Essential Attributes

We are looking for candidates with:

• Proven Leadership in Child Safety: Experience leading dynamic, high-impact programs focused on child safety, including crisis management and service delivery in fast-paced environments.
• Expertise in Child Welfare: Background in child welfare or related safety programs, with a strong understanding of relevant policies, regulations, and best practices. 
• Data-Informed Decision Maker: Skilled in analyzing internal data and aligning with state and federal guidelines to improve outcomes and guide strategic program decisions.
• Collaborative Community Partner: Demonstrated ability to build and maintain effective, equity-driven partnerships with community organizations, courts, and service providers, with a strong focus on those serving and supporting communities of color and other historically marginalized groups.
• Equity-Focused Leadership: Deep commitment to equity, with proven strategies for addressing systemic barriers and integrating culturally responsive practices into service delivery.
• Culturally Competent Supervision: Experience incorporating cultural values—especially from Spanish-speaking communities—into organizational leadership, staff supervision, and program design.
• Strong Operational Oversight: Proficient in managing sensitive information, supervising complex systems, and ensuring compliance with laws and policies.
• Supportive Workplace Champion: Demonstrated ability to foster a positive, inclusive work environment grounded in family-centered values and employee well-being.

Preference will be given to candidates that are bilingual in Spanish and English.

Attention all candidates! A cover letter is required with a limit to two (2) pages. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• This position requires strong leadership in engaging and coordinating efforts across the District with a diverse group of ODHS employees, local government officials, nonprofit organizations, clients, and other partners and service providers. You will be managing 24-hour service delivery operations, which include crisis and after-hours work.
• May have to deal with frustrated or upset customers, employees and work with multiple partners with conflicting requirements. Much of the work is performed under pressure of time or adverse circumstances.
• Non-traditional work hours, including overnight stays and frequent work after traditional working hours. Frequent travel to Salem for meetings and committee work. Regular travel within the district.
• This is a full-time, on-site position based at our Alberta Child Welfare location, 30 N Webster St, Portland, OR 97217. Frequent in-person attendance is required.
• Candidates must have a valid Oregon driver’s license.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is a Managment Service, Supervisory position and is not represented by a union.  
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Surbhi Singh. If you contact the recruiter, please include the job requisition number: REQ-188794
• Email: SURBHI.SINGH@odhs.oregon.gov 
• Phone (call or text): 503-798-6093