Administrative Program Technician

Department Overview

This position provides technical and administrative support to the Hospital Transportation and Equipment Pool

Services Departments. This position ensures smooth and efficient administrative operations by interpreting

program policies and controlling regulations, writing and updating policies, working manuals, giving technical

training, reviewing program operations and reporting of findings. The responsibilities include supporting

departmental staff and leadership in optimizing program effectiveness through a combination of administrative

tasks and patient centered interactions. This is a critical function position.

Function/Duties of Position

Maintaining Records & Documentation:

• Ensuring accurate and up-to- date employee personnel and Kronos records, managing physical and electronic files, and adhering to strict confidentiality and privacy regulations

Scheduling & Coordination:

• Inputting and retrieving information from systems, TeleTracking, HIMMS and Inmar; running reports to provide data to departmental and organizational leadership, and assisting with data analysis to identify trends and patterns in operations and staffing.

Communication & Customer Service:

• Providing telephone support, dispatching support when necessary, responding to inquiries from various stakeholders (nursing units, ancillary units, colleagues, external partners)

Office Administration:

• Assisting with new hire interviews, scheduling and onboarding new employees; creating and updating daily and monthly schedules with leadership, supports updating and creating program policy and procedurals, managing inventory of supplies and equipment, ordering supplies, processing invoices, filing documents, and performing other general office duties to ensure smooth operations

Compliance & Auditing:

• Monitoring processes for efficiency and accuracy, conducting audits for documentation and environment compliance, and ensuring adherence to health data regulations and standard; identifies operational strengths and weaknesses, problems or areas of noncompliance and recommends corrective action; complies and writes training summary reports

Other Duties as Assigned

Required Qualifications

• Five years of experience with responsibility for program or project monitoring and coordination.  The experience must have included program evaluation responsibility. 
• A bachelor’s degree in Business Administration, Management, Public Administration, or a field directly related to the position will substitute for two years of the required experience.
• Must be completed within 90 days of hire:
  • In-house biohazardous items handling
  • Other compass modules as assigned

Preferred Qualifications

• Healthcare or hospital experience.
• Experience in safe transporting of patients, specimens, blood products, equipment and supplies, training and compliance experience.

Additional Details

Benefits:

• Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
• Two separate above market pension plans to choose from
• Vacation- up to 200 hours per year depending on length of service
• Sick Leave- up to 96 hours per year
• 8 paid holidays per year
• Substantial Tri-met and C-Tran discounts
• Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or [email protected].