Software Technical Program Manager

We’re hiring a Software Technical Program Manager to drive complex, multi-disciplinary programs across the full product lifecycle. You’ll coordinate between software and hardware teams, manage schedules and risks, and ensure we deliver reliable, high-quality software aligned with partners and stakeholders. This role spans prototyping through mass production and requires deep experience aligning engineering efforts with manufacturing realities.

As a Software TPM, you’ll work closely with internal engineering and vendors. You’ll be a key link between software development, QA, operations, and external suppliers to keep projects moving smoothly and at high quality.

Core Responsibilities

• Lead various software project execution from early concept through product launch and sustaining support

• Build and maintain detailed schedules, dependencies, and risk assessments for software deliverables

• Coordinate across many different engineering disciplines and technologies to ensure successful integrations and coordinated releases

• Interface directly with select vendors and factory partners, including traveling to support builds and validation

• Drive cross-functional issue triage, ensuring root causes are found and fixes are implemented

• Help stand up and coordinate support functions such as QA and release quality management

• Maintain clear communication of program status, risks, and decision points to leadership and stakeholders
  

Qualifications

• Experience in technical program management, with experience shipping software at scale in highly cross-functional, complex projects

• Strong understanding of software development lifecycles, particularly involving hardware or embedded systems

• Demonstrated ability to manage cross-functional engineering programs, schedules, and risk mitigation plans

• Expertise in building QA/QC teams and processes, release management, and sustaining engineering

• Excellent written and verbal communication skills, with experience collaborating with cross-functional teammates, internal partners, and external vendors globally

• Ability to travel domestically and internationally to factories and vendor sites

• Familiarity with embedded software development, including C/C++, RTOS, and Linux
  

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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