Design Manager, Web

About the Team

The OpenAI Marketing Design Team (Design Studio) is pivotal in shaping and maintaining OpenAI’s brand identity across all platforms and audiences. We work at the intersection of product development, communications, marketing, engineering, and research—delivering cohesive storytelling and brand experiences.

Our mission is to communicate the advancements and benefits of AGI with beauty, accessibility, transparency, and authenticity. Within this mission, the Web and Digital Experience Team plays a critical role in creating, managing, and scaling web and digital programs that reflect OpenAI’s brand and global objectives, fostering company-wide collaboration and innovative solutions.

About the Role

We’re looking for a Design manager to shape the future of OpenAI.com. This role is responsible for creating exceptional web experiences that bring our brand, mission, and products to life for a global audience. You’ll work closely with engineering, brand design, and marketing to build and evolve OpenAI.com into a world-class destination.

This role is based in our San Francisco HQ. We offer relocation assistance to new employees.

In this role you will:

• Own the UX vision and strategy for OpenAI.com, creating clear, elegant, and scalable experiences across the site.

• Lead design from concept to implementation: defining user flows, wireframes, prototypes, and high-fidelity designs.

• Collaborate deeply with engineers, brand designers, marketers, and writers to ship polished, high-performing experiences.

• Balance user needs, technical constraints, and brand expression to craft delightful experiences for a broad set of audiences.

• Help evolve our web design system in partnership with brand and engineering.

• Guide and mentor other designers on the team, elevating the craft and execution quality across OpenAI.com.

You might thrive in this role if you:

• Have 6+ years of experience designing large-scale, consumer-facing websites or web products.

• Are a strong systems thinker who can architect intuitive, elegant experiences across complex information hierarchies.

• Excel in cross-functional environments—you’re energized by collaborating with engineers, marketers, writers, and brand teams.

• Can comfortably zoom between high-level strategy and hands-on execution.

• Value craft and polish—you sweat the details to ensure a world-class user experience.

• Are curious, humble, and mission-driven. You seek feedback and learn fast.

• Have experience working with modern web technologies and CMS platforms.

• Are familiar with motion design or micro-interactions to enhance UX.

• Leverage A/B testing, UX research, or analytics to inform design decisions

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.