VP of Customer Success Engineering
About Opal Security:
At Opal, we’re building modern identity governance for the AI era—intelligent access management that empowers enterprises to move fast while staying secure. Our mission is to bring clarity, control, and confidence to complex enterprise environments, helping teams govern access without slowing down innovation.
The Role:
Opal is ready to bring in a leader who thrives at the intersection of tension, tradeoffs, and contradictions. We need someone who will say yes to forming relationships with the right customers and who can also say no to feature requests that don’t contribute to our ambitious roadmap. We need someone who will build an entire organization under their leadership while also picking up customer tickets. We need someone who understands the fundamentals of a complex implementation while also hamming it up with the C-suite. We have really cool customers and we need a builder to truly start nourishing these relationships.
What You’ll Do:
Create best-in-class practices for Opal’s pre and post sales motions
Effectively hire technical account managers, success leaders, forward deployed engineers, etc.
Work across the stack from IC to VP until the right team is in place
Contribute to the ever-evolving culture and vibes at an early stage startup
You might be a fit if you have:
Experience with both pre sales and post sales
Become technically literate in extremely technical products
Enjoyed working with technical, security-minded users
Hired and built teams and systems
Why Opal and why this opportunity:
This hire is incredibly impactful; your singular contribution will be outsized to Opal's success
Opal has not yet reached its maximum potential - we are looking for leaders to help us build towards our max
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Opal is a modern, data-centric identity security platform. Our platform offers a consolidated view and control of your whole ecosystem from on-prem to cloud and SaaS. Opal is backed by Greylock, Battery Ventures, and some of the top security exper...
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