Assistant Director of Food and Beverage | General Manager of Neighborhood Services

Location

The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events.

This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire development is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Job Description

Omni Frisco at The Star is seeking an experienced Assistant Director of Food and Beverage | General Manager of Neighborhood Services, to join our team. This position is directly responsible for property outlet and restaurant operations, ensuring consistent beverage cost controls are in place as well as great associate and customer experiences. Along with supporting the hiring, training and supervision of all personnel, this person is expected to guide outlet leaders and staff to ensure prompt, courteous service in a manner that complies with Omni Food and Beverage standards.  This person is entrusted to support and enforce company policies and procedures in all areas of operations related to guest service for all food and beverage outlets.

Responsibilities

• Consistent maintenance and refinement of service standards
• Maintenance of adequate china, silver and glass inventories for all outlets through communication with Executive Steward
• Maintenance of adequate linen inventories for all outlets through communication with Laundry Manager
• Maintenance of adequate front of the house uniform inventories for all outlets by proper forecasting and purchasing
• Assist Outlet Managers and Chefs de Cuisine in refinement of successful daily menu specials
• Assure consistent maintenance of corporate F&B policies and Procedures in all “front of the house” operations
• Assure Outlets Management development through well planned cross training programs
• Review all purchase requests of Outlet Managers prior to submitting to the Director of Food and Beverage
• Maintenance of accurate wine inventories and ongoing wine lists updates
• Consistent physical maintenance of all outlets and related areas
• Correlation of Outlet P&L’s and financial information monthly
• Participates on EOM F&B inventories in coordination with Executive Chef, Beverage Manager and Accounting
• Participates on the budgeting and forecasting processes
• Conducts menu engineering analysis on a quarterly basis
• Conducts food and beverage pricing competitive set analysis twice a year
• Assures proper cover count procedures are in place in all F&B Outlets
• Assures adherence to cashier reconciliation of all over/short, missing check reports, comp checks and other related cashier reporting and accountability procedures
• Assures full adherence to forecast productivity ratios by approving all weekly schedules prior to submitting to the Director of F&B

Qualifications

• 5 years of experience in Food and Beverage Management role.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be Food Handler and TABC certified.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be able to lift/move up to 50lbs

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected]