Sales Manager | Full-Time | Rhode Island Convention Center & Amica Mutual Pavilion

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Sales Manager reports directly to the Assistant General Manager/Director of Sales and is responsible for the sales activities at the venue. This position supports the handling of bookings, supplementing long-term bookings with short-term tradeshow, consumer, and local event bookings. It involves servicing and contracting prospective and confirmed clients and facilitating the transition from sales to event planning. Additionally, the position is responsible for sales-related tasks to meet the venue’s sales goals.

This role pays an annual salary of $55,000 to $65,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2025.

About the Venue

Conveniently located in the heart of downtown Providence, the Rhode Island Convention Center (RICC) is within walking distance of restaurants, hotels, shops, art galleries, night clubs, museums and more. We offer 100,000 square feet of exhibition space, 20,000 square feet of ballroom space, 23 meeting rooms, and 30,000 square feet of pre-function space.  

Responsibilities

• Act as one of the primary local and out-of-town sales representatives for the venue.
• Attend trade shows and industry events to represent the destination.
• Research and identify suitable groups for the venue, initiating contact with prospective users.
• Engage with site selection committees and other relevant parties.
• Assist in developing and executing sales and marketing activities, including budget submissions and follow-up procedures.
• Meet specified sales goals and objectives.
• Maintain regular communication internally and externally.
• Provide prompt responses to customer inquiries within 24 hours.
• Cultivate relationships with CVBs, hospitality establishments, and local user groups.
• Participate in monthly networking opportunities with local organizations.
• Communicate issues and solutions to the Director of Sales.
• Submit weekly sales activity reports and perform related duties.
• Conduct outside sales and solicitation calls as needed.
• Collaborate effectively with other departments.
• Attend internal meetings as required to represent the venue.
• Adhere to sales guidelines and procedures when booking business.
• Prepare and execute proposals, space requests, and license agreements.
• Be available for evening and weekend work as necessary.
• Support Sales Department goals, including CRM maintenance and data entry.
• Participate in the development and implementation of Sales programs and activities.
• Assist with sales tools, materials, proposals, calls, and contracts.
• Conduct venue tours for potential licensees, providing information on capabilities.
• Perform other assigned duties and responsibilities.

Qualifications

• BA degree in industry-related discipline preferred.
• Knowledge of sales and marketing principles necessary to promote the Rhode Island Convention Center.
• At least 3-5 years of practical sales experience with events, hotel or convention center.
• Strong written and oral communication skills.
• Ability to work extended hours, including evenings, weekends, and holidays if needed.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.