Director of Operations | Full-Time | California Exposition & State Fair

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Director of Operations - Food & Beverage is responsible for overseeing the direction of the facilities daily food and beverage activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Operations - Food & Beverage is solely responsible for the effective management and operation of the concessions and catering teams including event planning set-up and support, scheduling, POS management, food and beverage cost control, compliance with food safety and sanitation policies, cleaning, employee training and supervision. The Director of Operations - Food & Beverage must provide a high level of oversight, operational proficiency to ensure the smooth running of all food and beverage outlets and events.

The Director of Food & Beverage is responsible for ensuring the proper set-up, staffing levels, produduct levels and breakdown of all events.  

This role pays an annual salary of $80,000 - $90,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 31, 2025. 

Responsibilities

• Responsible for coordinating and supervising the work of concessions and catering staff to include creating a positive work environment for all staff members
• Displays knowledge of POS systems as well as scheduling platforms and BEO software
• Manages the control of food, beverage and labor costs through proper scheduling and purchasing
• Conducts regular inspections to assure cleanliness and maintenance meet company standards
• Oversees and manages monthly inventory
• Responsible for providing high quality, fresh products in a timely manner for delivery to guests
• Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product
• Coordinates the storage, maintenance and repair of all equipment to ensure operational readiness
• Maintains sanitation, health and safety standards and training in work areas
• Responsible for consulting with managers to plan menus and estimate expected food consumption for all catering events
• Must be a visible presence working on the grounds with staff to ensure quality, efficiency, and overall management of operations
• Other duties as assigned

Qualifications

• MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent jobexperience can be substituted for educational requirements
• Minimum of 5-7 years experience in the food & beverage industry
• Ability to communicate effectively to all levels of staff
• Demonstrated and verifiable track record of meeting projected costs
• Professional appearance and presentation required
• Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
• Maintains a current Food Handler’s card and alcohol service permit if required by state or local government
• Working knowledge of employee scheduling in a hospitality environment
• Must possess excellent organizational and communication skills
• Well skilled in all technical and sanitary aspects of food preparation and presentation
• Ability to supervise staff working in multiple departments
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
• Ability to work a flexible schedule; able and willing to work nights, weekends and long hours
• Possess valid food handling certificate if required by state and federal regulations

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.