Correspondence Representative - job 1 of 2
Overview
Correspondence Representative – Start Your Career with Select Medical!
📍 Location: Canonsburg, PA💵 Starting Pay: $15.50/hour🕒 Schedule: Monday–Friday | First Shift | No weekends required
Are you detail-oriented, analytical, and passionate about solving problems? Join Select Medical’s Outpatient Central Business Office as a Correspondence Representative and become a key player in our Accounts Receivable team. Help resolve insurance claims and ensure patients are billed accurately—all while growing your career in a supportive, fast-paced environment.
💼 What You’ll Do:
- Investigate and resolve outstanding insurance claim issues
- Analyze correspondence from payers and take appropriate action
- Ensure patients are not billed incorrectly
- Collaborate with internal teams to support revenue cycle operations
🌟 Why You’ll Love Working Here:
- ✅ Career Growth: Advancement opportunities within a national healthcare organization
- ✅ Comprehensive Benefits: Medical, dental, vision, life insurance & more
- ✅ Work-Life Balance: PTO, Extended Illness Days, and no weekend shifts
- ✅ Financial Security: 401(k) with company match
- ✅ Supportive Environment: Paid training and Employee Assistance Program
- ✅ Casual Culture: Jeans-friendly dress code
🎯 Who We’re Looking For:
- Strong attention to detail and problem-solving skills
- Ability to work independently and meet deadlines
- Comfortable with data entry and basic computer systems
- Previous experience in healthcare billing or insurance is a plus—but not required!
Responsibilities
As a Correspondence Representative, you will:
- Review and follow up on outstanding insurance claims older than 120 days.
- Research, categorize, and resolve non-payment issues with insurance carriers.
- Contact responsible parties to determine claim status and escalate unresolved issues.
- Work with clinics and patients to gather additional information for claim processing.
- Obtain retro authorizations from assigned insurance carriers.
- Document all denial reasons and correspondence activities in the billing system.
- Handle other duties and special projects as assigned
Qualifications
What You Need to Succeed:
✔ Minimum Requirements:
- High School Diploma or GED
- At least one year of customer service experience in retail, hospitality, banking, or healthcare
✔ Preferred Qualifications:
- Strong communication, problem-solving, and organizational skills.
- Ability to work independently with minimal supervision.
- Familiarity with medical billing, insurance claims processing, or indemnity insurance practices is a plus!
- Proficiency in Windows-based office programs (Word, Excel, PowerPoint).
- At least one year of experience in high-volume computer work, medical billing, or insurance claims processing is preferred.
Additional Data
A Workplace That Cares About You!
At Select Medical, we believe in fostering a positive employee experience.
Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!
Average salary estimate
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