Support Specialist I (Youth Programming) Full Time Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Support Specialist I reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Support Specialist I will work closely with managers, and directors for assigned areas. This will include the development of work plans, metrics and resources to achieve the strategic goals and objectives on the assigned activities. Assigned activities may include work related to the Community Health Needs Assessment, the Community Health Improvement Plan and/or other Northwestern Medicine programs that may align with the External and Community Affairs Division.

Responsibilities:

• This position requires planning and implementation for community and outreach activities including the coordination of internal and external resources, overseeing volunteer recruitment, identifying event spaces, assuring that programs are on time and on budget.
• This position serves as a liaison and representative of Northwestern Medicine at community events or meetings and helps establish and maintain partnerships to promote a culture of wellness in the communities that NM serves. 
• Additionally, this position serves as intermediary between Northwestern Medicine and local, regional and state associations (American Cancer Society, American Heart Association, March of Dimes, etc.).
• Provides support to health and wellness programs and initiatives.
• Maintains internal reporting tool to track hospital departments’ community benefit activities.
• Assist in the collection of community wellness program outcomes, evaluations and reports for existing and new programs.
• EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor.

Additional requirements:

Background in STEM or Medical education and curriculum development

Experience working with middle and high school students and youth development programs

Understanding of healthcare roles and job pathways a plus

Ability to travel within NM service area required

Flexible schedule to work some evenings or weekends for student-focused activities. Approximately3-5 times a month

Required:

• Bachelor’s Degree with 2 years of experience OR 6 to 7 years of experience. 
• Strong knowledge of Microsoft: Word, Excel, Power Point.
• Understanding of healthcare industry and community health/engagement.
• Excellent written, verbal and communication skills, demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization. Ability to represent the organization at community events; strong public speaking and presentation skills.
• Available to work occasional evening and weekend hours.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.