Project Manager Operations

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Project Manager Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Responsibilities:

• Leads focused effort, in collaboration with NMHC Directors and Managers, to identify and implement assigned plan, such as system implementation or cost reduction opportunities in a portfolio of specific departments of the hospital and across multiple departments or NMHC affiliates. Collaborates with other Project Managers and Project Analysts to identify areas for cross-departmental collaboration on initiatives.
• In conjunction with Project Analyst, develops data set to ensure accurate measurement of institutions progress toward goal.
• Demonstrates leadership in all NMHC key competencies: leading NMHC values, collaborating and being a change agent and energizing others to achieve project results and goals, Coaches and develops teams.
• Acts as change agent to systematically drive and implement change as prioritized by Oversight Group.
• Ensures that opportunities are defined by an accurate future state and develops work plan to achieve that state.
• Identifies the need for communication plans and supports the development of communication plans for initiatives as appropriate.
• Facilitates collaborates and energizes others within team meetings, including Providing support/feedback/coaching to team leads and members.
• Driving groups to decisions and consensus through focused discussions and activities. Coordinating activities and plans across all teams.
• Ensuring adherence to project work plan and timeframes and approved resources.
• Managing ongoing project documentation.
• Note: Team membership will include Vice Presidents, Directors, Managers and Staff from most departments at Northwestern Memorial Hospital and NMHC affiliates.
• Team may also include external vendor management and staff.
• Professional, Exemplifies a professional image in appearance, manner, and presentation. Consistently demonstrates accountability.
• Assumes responsibility for meeting mandatory requirements.
• Assumes responsibility for personal development plans and education related
• to scope of initiatives.
• Highly responsive and effective in working with operational managers and physicians, defining projects effectively and meeting client and organizational strategic objectives simultaneously.
• Other responsibilities as assigned in support of NMH priorities.
• EOE/AA. 

Required

• Bachelor’s degree in business or related field.
• Minimum 2-3 years management experience.
• Proven ability in operations logistics project management and transition planning.
• Minimum of 4-6 years’ experience in clinical and/or support service operations - optimally in an academic medical center environment.
• Highly effective communicator with strong group dynamic and collaboration skills.
• Ability to pay attention to detail, manage multiple initiatives simultaneously, anticipate issues and proactively adjust work plans.
• Exceptional organizational skills.
• Ability to establish and maintain productive working relationships with Executive sponsors, sponsors and team leaders and team members.
• Proficiency in Microsoft Office software applications. 

Preferred

• MBA/MHA/MSN.
• Experience leading DMAIC projects.
• Experience with Microsoft Project software application.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.