Client Manager - job 1 of 9

Location: Bentonville, AR

R25_0015626

#LI-Hybrid

The Client Manager is responsible for creating and growing client relationships, understanding unique client priorities, identifying which NIQ solutions are best aligned, and delivering on the client’s strategic priorities. This position includes business development and revenue management responsibilities.

You’re the first to recognize a client need, collaborate where needed, and then turn it into a client solution. You can find opportunities and/or collaborate with other team members who discover an opportunity and work with them to meet the client need. You are flexible and easily adapt to a dynamic work environment. You’re a person who feels energized by successful collaboration. You manage relationships and expectations as well as you manage projects, and your experience speaks for itself. You are creative in leveraging data and analytics to answer tough client questions as part of a collaborative team.  You are comfortable explaining complex topics to people with varying levels of experience/understanding. You understand that your success is based upon your clients’ success. 

Responsibilities

• Drive new relationships with key client contacts across targeted client teams, increase client penetration, and improve awareness of NielsenIQ products and services to drive revenue growth
• Build collaborative relationships with cross-functional NielsenIQ Client Business Partners, Client Teams, and Practice Areas across all NielsenIQ teams (POS, Panel, Innovation/BASES, Analytics, Technology, Retail, Consumer Insights, Spectra, Connect Partners, Big Data, etc.)
• Consult with clients and other NIQ team members to understand each client’s strategic business priorities and opportunities for engagement, identify potential revenue opportunities with customers, and secure those opportunities to achieve sales goals
• Work collaboratively with clients to identify and deliver analytical insights that translate into actionable strategies and tactics to improve performance and deliver value against our products
• Drive high customer satisfaction and willingness to recommend NielsenIQ to others in the industry
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendations
• Drive strategic thought leadership with customers leveraging NIQ tools and assets

• 3+ years of experience in the CPG industry and/or related sales, category management, market research/analytics space, including POS/Panel data 
• Prior experience with NielsenIQ (or similar) solutions preferred 
• Experience working with a CPG or retailer, specifically in roles related to merchandising, analytics, and data
• Consultative client skills and innovative problem-solving skills 
• Polished, persuasive communication skills with experience in presenting data analysis to stakeholders and decision-makers
• Strong analytical aptitude and proficiency in a range of software and digital tech
• Proven experience in successfully leading complex client relationships 
• Proven track record of building client engagement 
• Experience building relationships and consensus with clients

This role has a market-competitive salary with an anticipated base compensation of the following range: $74,900-$75,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion