Sr Manager, Partner Solutions

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

The Partner Solutions team leads the preparation and readiness workflow for all acquired and originally produced programming for our Direct to Consumer (DTC) portfolio. This is an outward-facing group, serving as one of the first touchpoints for productions and content partners; ensuring a seamless operational experience. The Partner Solutions team is the operational backbone of Peacock’s Direct-to-Consumer (DTC) content strategy, ensuring seamless delivery and launch of acquired and originally produced programming.
 

 As Senior Manager, Partner Solutions, you will lead a team responsible for the end-to-end onboarding and delivery process for Peacock Original content, managing everything from asset intake to launch readiness. This is a high-impact, hands-on people management role requiring deep expertise in streaming media operations, exceptional project management skills, and the ability to navigate complex workflows across internal and external stakeholders. You’ll be a strategic partner to productions, post teams, and content providers, helping shape the policies and procedures that support our growing and diverse content library.

In this role you will:

• Lead a team responsible for the successful delivery and launch of Peacock Original content across all genres and formats.
• Manage onboarding and communications with external content partners, ensuring timely and accurate delivery of programming assets, metadata, and artwork.
• Oversee day-to-day project management of content delivery workflows, coordinating across Production, Programming, Creative, and Operations teams.
• Strategize, implement, and maintain large-scale initiatives that align with departmental goals and broader organizational objectives.
• Advocate for and apply best practices in planning, coordination, documentation, risk management, and implementation.
• Contribute to strategic planning, budgeting, finance reporting, and team goal setting.
• Ensure program/project cost, quality, timing, and scope meet business requirements.
• Develop and maintain essential metrics, KPIs, and portfolio management tools to track accomplishments across DTC business units.
• Collaborate cross-functionally with Tech, Product, and Executive stakeholders on new feature rollouts, language support, and platform enhancements.
• Identify and remove delivery roadblocks, ensuring transparency and alignment between internal and external teams.
• Contribute to executive communications and support the development of strategic roadmaps and initiatives.
• Additional assignments as needed. 

The successful candidate will have an overall understanding of video encoding and asset preparation and a great ability to stay organized and adapt to changing priorities. Ability to work across multiple high-profile titles while juggling shifting delivery timelines is a must.

• Bachelor’s degree in media, Communications, Business Administration, or related field.
• 12+ years of experience in streaming media operations, partner management, or content delivery.
• Proven success managing teams and/or large-scale projects in a fast-paced, deadline-driven environment.
• Strong understanding of TV/film production workflows, post-production, and asset management.
• Familiarity with video encoding, multi-language assets (captions, subtitles, dubs, audio descriptions), and metadata standards.
• Proficiency in Airtable and Microsoft Office Suite (Excel, Word, PowerPoint, OneDrive).
• Excellent communication, organizational, and problem-solving skills.
• Results-oriented with a history of creative problem-solving and strategic thinking.

PREFERRED QUALIFICATIONS:

• Prior people management experience with a focus on team development and mentorship.
• Experience working with streaming platforms and content operations.
• Strong interest in the media and entertainment industry.
• Ability to prioritize effectively, adapt under pressure, and lead through change.
• Experience in developing executive communications and outlining SOPs and creating flowcharts.
• A true collaborator and team player who fosters a positive team culture and drives toward common goals.

Additional Requirements:

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week. 
• Must have unrestricted work authorization to work in the United States

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $115,000 - $135,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].