Specialist, Programmatic Sales Operations - job 1 of 3

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. We are currently seeking a Programmatic Digital Specialist to support the team with deal health monitoring, pacing and reporting for campaigns across the NBCU and Peacock Programmatic portfolio.  

The ideal candidate is a highly collaborative person who is passionate about media and advertising innovation, cares about customers, and understands the value of good user experiences.   

Responsibilities:

Reporting to the Sr. Manager, Programmatic Deal Health Operations, the person in this role will:

• Pull campaign delivery data on a daily basis and calculate the Pacing % for all active PG and Upfront PMP deals to be shared with key stakeholders.
• Conduct a detailed analysis of any under-performing deals and identify errors that need to be corrected or optimizations that need to be added in order for the placement to deliver on schedule.
• Escalate any issues to Ops, Planning or Freewheel as required in order to correct any errors due to creatives, audience segments or bid level errors.
• Build professional relationships with internal and external customers.
• Collaborate with other teams in the Programmatic umbrella, such as planning, sales and analytics to meet customer needs.
• Gather campaign delivery data on a weekly and monthly basis via internal reporting tools to limit revenue at risk.
• Complete custom reporting requests for clients and internal troubleshooting purposes
• Assist troubleshooting manager.
• Provide QA support for Programmatic deals scheduled to go live and ensure they have been set up correctly.
• Handle any ad hoc requests that may surface in a timely, efficient manner.

Required Qualifications/Skills:

• 1+ years of digital experience or relevant internship work in programmatic operations, media planning or client service role preferred
• Bachelor’s degree or equivalent experience required

Preferred Qualifications:

• Understanding of the Programmatic Landscape
• Experience working for a large-scale media company, specifically within/supporting Advertising Sales
• Excellent oral and written communication skills and demonstrate ability to work with broad range of internal and external clients
• Strong computer skills especially in Excel
• Outstanding organizational skills, attention to detail, and the ability to juggle multiple tasks and projects in a fast-paced environment
• Comfortable in cross-functional environments

Additional Requirements:

Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $55,000 - $58,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].