Sales Operations Coordinator- A.D. STARR (Seasonal)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties and Responsibilities

Purchasing and Order Fulfillment

• Write, process and modify Vendor purchase orders as needed

• Follow up with vendors as needed to ensure product availability/delivery and proper shipment

• Coordinate merchandise returns with our customers, the A.D. STARR warehouse, vendors and sales team to maintain accurate inventory and accounting.

• Identify and resolve any issues that arise with orders. Act as a liaison between vendors/internal teams, customers and A.D. STARR teammates.

• Use & edit excel spreadsheets for customer data organization and ingestion into the current Point of Sale system.

• Utilize POS system and sales tracking (Salesforce) software for order accuracy and fulfillment

• Track order progress and maintain a record of issues that arise to improve Vendor & Merchant Team relationships and processes going forward

Softline Warehousing and Operational Support

• Supports accurate pricing and style creation with merchant team and communicates changes to the sales team

• Assist accounting with receivables, shipping and vendor invoices

• Ability to lift 50 lbs. and stand for some extended periods of time.

• Support entire warehouse team for fulfillment, shipping and receiving.

• Ability to operate a Warehouse Work Assist Vehicle for item picking in high reach areas.

Production Fulfillment

• Decorate apparel using with heat applied techniques (heat presses) and utilize cad cut equipment for in house production.

QUALIFICATIONS:

• Associate's Degree

• 1-3 years experience in data and order entry, report generation, ability to maintain deadlines and a working knowledge of Adobe Illustrator is preferred.

• Proficiency in Microsoft Office Suite

• Analytical abilities

• Effective communication skills

• Strong computer/systems skills

• Effective multi-tasking skills

*Please note this role is seasonal and approximately 16 weeks.

#LI-KB1

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!