Operations Specialist (Data Analyst, App Operations, Email Marketing)
Job Title: Operations Specialist (Data Analyst, App Operations, Email Marketing)
Job Type: Full-time / Remote
Work Hours: PST
Job Overview:
We’re helping our client find an Operations Specialist who is highly analytical, deeply technical, and comfortable owning the intersection of data analytics, app operations, lifecycle marketing/CRM, and finance. In this role, you will be a go-to operator for pulling and analyzing data across multiple sources, translating insights into action, and helping optimize how app and marketing systems run day-to-day while supporting reporting and special technical projects across departments.
You don’t need to be a software developer, but you must be very tech-forward, an SQL expert, and able to work confidently across different databases, tools, and platforms.
Responsibilities:
Data Analytics + Business Insights
- Pull, analyze, and interpret data from multiple sources to drive decision-making across the business
- Write and optimize SQL queries to extract insights and create reporting structures
- Build dashboards, metrics, and recurring reporting (funnels, cohorts, retention, CAC/LTV, conversion, churn, etc.)
- Identify trends and opportunities, and recommend data-driven improvements across product, growth, and operations
- Ensure data quality and consistency across tools (events, attribution, CRM tracking, affiliate tracking, etc.)
App Operations
- Own operational workflows tied to app performance and user experience
- Monitor product and engagement KPIs in Mixpanel (funnels, feature adoption, retention, etc.)
- Support ongoing optimization initiatives (tracking, event structure, attribution integrity, user flows)
- Collaborate with cross-functional teams on app-related operational needs and performance insights
Email Marketing / CRM (MoEngage)
- Manage and optimize CRM flows and campaigns using MoEngage
- Build and maintain lifecycle journeys including onboarding, activation, engagement, retention, and winback
- Segment audiences using behavioral + profile-based data
- A/B test messaging and sequencing and report performance
- Ensure consistent tracking and reporting across CRM campaigns and attribution sources
Platform Ownership + Operational Excellence
- Become an expert in the tools and platforms used and ensure they are integrated and working properly
- Support internal teams with data access, reporting, and operational workflows
- Help improve processes for efficiency, accuracy, and scalability across the business
Tools & Platforms You’ll Work With
- Mixpanel (app analytics + performance)
- SQL databases
- AppsFlyer (app attribution)
- Everflow (affiliate tracking)
- Retool (BI + internal tools)
- Eventbrite (events ops)
- MoEngage (CRM + email marketing)
- Custom Admin tools (matching, payments, and operations)
- Custom App Admin (app operations)
What Success Looks Like (First 90 Days):
- Clean, reliable reporting across core KPIs (app, CRM, acquisition, retention, conversion)
- Improved segmentation and lifecycle campaign performance
- Strong visibility into app performance + operational workflows
- Clear recommendations implemented from analytics insights
- Smooth operation and ownership across the platforms listed above
Must-Have:
- Advanced SQL skills (able to write complex queries and work with multiple databases)
- Strong experience pulling, analyzing, and synthesizing data to drive business decisions
- Comfortable working across multiple platforms and managing operational workflows
- Analytical mindset with the ability to translate insights into clear recommendations and execution
- High attention to detail and strong organizational skills
Nice-to-Have:
- Experience with MoEngage or another enterprise CRM platform
- Experience with attribution tools like AppsFlyer
- Familiarity with affiliate tools like Everflow
- Experience building dashboards and internal workflows in tools like Retool
- Startup or fast-paced operations experience
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
As Assistant General Manager at our Riverhead service center, you will support the GM in growing revenue, coaching the team, and maintaining high standards for guest experience and operational excellence.
Experienced Executive Assistant sought to support Replit's CRO and CMO, managing calendars, coordinating events, and driving operational excellence across Sales and Marketing.
Experienced administrative professional needed to provide high-level executive support, calendar and inbox management, travel coordination, and presentation preparation for Digital & Technology leadership at Abercrombie & Fitch's Columbus headquarters.
Lead banquet operations at the historic St. James Hotel by supervising staff, coordinating events, and ensuring outstanding guest service.
Lead company-wide operations at a Series A AI startup, owning talent systems, vendor relationships, compliance, HR, and project delivery to enable rapid scale.
Fogo de Chão is hiring an Assistant Manager BOH in Minneapolis to lead back-of-house operations, ensure food safety and quality, and develop a high-performing kitchen team.
Physical Intelligence is hiring a Workplace Manager to run and continuously improve onsite workplace operations, vendor partnerships, and employee experience for its San Francisco office.
Peacock seeks a detail-oriented bilingual Platform Operations Associate to manage VOD title operations, metadata, and publishing workflows for Telemundo and other NBCUniversal brands.
SeaWorld Orlando is hiring a seasoned VP of Security to lead multi-park security operations, crisis response, investigations, training, and partnership with law enforcement to protect guests, employees, and assets.
Senior operations executive needed to lead warehouse, transportation, fleet and facilities at Sysco Los Angeles, focused on safety, compliance, cost control and operational excellence.
Lead onsite planning and execution of large-scale meetings and conventions, managing client relations, BEO production, and cross-department coordination at a major Irving event facility.
Experienced RN sought to act as Assistant Health & Wellness Director, leading nursing and assisted living teams to deliver compliant, high-quality care in a caring senior living community.
Northwestern Medicine is hiring a Sr Practice Manager to lead multi-site allergy and dermatology operations, combining staff leadership with financial and operational management.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
