Mgr, WW New Media Mtda & Artwork Svcg

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

About Us:

NBCUniversal Global TV Distribution is responsible for the licensing and distribution of NBCUniversal product to all forms of television and streaming platforms in the U.S., Canada and in over 200 territories internationally. NBCUniversal’s content portfolio includes a vast and diverse library of more than 6,500 feature films and 170,000 television episodes, including current and classic titles, non-scripted programming, kids, sports, news, long-form and short-form programming from Universal Pictures, Focus Features, Universal Television, UCP, Universal International Studios, Sky Studios, Universal Television Alternative Studio, NBC Late Night properties, DreamWorks Animation, Telemundo, Universal Pictures Content Group, as well as locally produced content from around the world, and more. Global TV Distribution is a division of Comcast NBCUniversal.

Overview:

The Metadata & Artwork Servicing Manager will be responsible for servicing TV & Film Metadata and Artwork to a select group of worldwide Electronic-Sell Through, Video-On-Demand, Premium Video-On-Demand, and Subscription on Demand clients who license product from NBCUniversal. This position will oversee the team responsible for aggregating and delivering Metadata & Artwork assets in accordance with contractual terms.

Responsibilities

• Manage a small, diverse team responsible for aggregating, localizing, and conforming our descriptive title Metadata & Artwork assets from various internal/external sources, ensure all necessary deliverables are sourced, formatted, and delivered to Clients correctly and on time per established workflows
• Ensure deliverables are created and tracked in a timely manner, manage multiple projects and concurrent due dates using Microsoft Office 365 and other cloud-based tools
• Research descriptive and technical metadata (English and localized languages) and import into a proprietary database for which training will be provided
• Work with the larger team to maintain databases, schedules, and status reports, and assist with Metadata and Artwork fulfilment as needed; provide training and onboarding to others
• Proofread Metadata, export for delivery in Excel spreadsheets, XML, or any format required to meet client specs for publishing online
• Collaborate and foster good working relationships with Sales, Sales Administration, Legal, Marketing, Publicity, Translation Services and outside Post-Production and Dubbing facilities to ensure that all necessary materials are properly created and provided for the EST/VOD/PVOD/SOD markets
• Review contractual terms to determine their impact on Operations, advise Sales and Business leads, and ensure license agreements are properly approved before the delivery of Metadata & Artwork
• Collaborate with all teams responsible for distribution of Film & TV product to Clients to optimize workflows; ensure overlapping processes are in sync across the department
• Collaborate closely with the Product Data and Materials Servicing teams to deliver high volumes of accurate, detailed digital information for on-time launch; troubleshoot publishing issues with urgency
• Utilize Client portals for the purpose of tracking materials and problem-solving
• Collaborate with multiple Technology teams to continually improve our proprietary Metadata Servicing software and innovate new features
• Improve, establish & implement processes and policies to increase efficiency and productivity through automation
• Quickly investigate and resolve Metadata & Artwork queries/rejections, keeping clients and colleagues informed throughout and communicating with cross-functional teams as needed to mitigate impact
• Attend industry meetings and conferences to expand knowledge of Content Distribution Business and become a Subject Matter Expert
• Perform other related duties as requested by management

The responsibilities associated with this position are not limited to the above descriptions and may be modified at any time by the Department or NBCUniversal

Basic Requirements:

• Bachelor’s or associate degree or higher
• 4+ years experience in digital distribution operations (preferably with EST/VOD/SVOD clients i.e., Amazon, Google), or related fields (i.e., Post-Production, Digital Archives and Asset Management, Media Operations, Project Management, Database Management, Library Sciences)
• Advanced Knowledge with Excel, including Macros (VBA), Databases, Pivot Tables, VLOOKUP, and other Advanced Formulas

Desired Characteristics:

• Project Management skills: ability to collect requirements from stakeholders, author a plan of action with goals and timelines, delegate tasks efficiently with concise instructions, and follow through to completion without missing deadlines
• Software skills: advanced experience with Microsoft Excel; basic familiarity with cloud collaboration tools such as Office 365, Teams and Monday.com
• Time Management skills: react quickly to resolve short-term issues without losing track of longer-term tasks; prioritize requests, self-direct and maintain focus under strict deadline pressure and concurrent priorities
• Language & Communication skills: Excellent listener with proven ability to effectively act upon verbal instructions. Ability to simplify, synthesize, and focus. Strong English writing, proofreading, and editing ability necessary; non-English language fluency is a plus
• Integrity: Positive work ethic with a high degree of accountability and professionalism
• Leadership Skills: proven ability to motivate others and accomplish group goals; commitment to sharing knowledge and cultivating and inclusive environment
• Willingness to work long hours when needed

Additional Requirements:

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $75,000 - $100,000 (Bonus eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].