Business Solutions Analyst - Configuration

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

The Business Solutions Analyst - Configuration supports the ongoing development, customization, and optimization of NBCUniversal’s enterprise contract lifecycle management (CLM) platform, a Saas solution. This role works closely with Legal Operations to gather requirements, configure templates, implement system enhancements, and ensure the platform meets the evolving needs of the business. The Configuration Team will collaborate closely to align system configurations and strategic goals, ensuring a seamless user experience and efficient contract management processes. Additionally, this role will work directly with the CLM vendor to upload templates into production, coordinate software updates, troubleshoot issues, and ensure optimal system performance.

 REQUIREMENTS:

• Gather, analyze, and document configuration requirements for contract templates, workflows, and system enhancements
• Configure and test new templates, automated workflows, and system integrations within the CLM platform
• Manage the upload of contract templates into production in collaboration with the CLM vendor
• Maintain detailed documentation of configuration changes, business rules, and technical specifications
• Track and report configuration metrics, including template status, contract creations, and team productivity, using tools like Power Bi and JIRA
• Implement and optimize AI-driven contract automation features, including data extraction, clause detection, and automated review workflows
• Monitor and optimize platform configurations to improve system efficiency and reduce manual effort
• Support data migration, system updates, and ongoing maintenance of CLM configuration settings
• Develop and maintain user guides, training materials, and technical documentation for configured solutions
• Troubleshoot configuration-related issues and collaborate with internal teams and vendors to resolve them
• Stay current on platform updates and industry best practices to enhance system performance and user satisfaction
• Participate in regular check-ins with upper management to align on project priorities and deliverables
• Contribute to the continuous improvement of the CLM platform by identifying automation opportunities and best practices
• All other duties as assigned. 

QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience
• 3+ years of experience in a business analyst, configuration, or systems support role in a corporate or legal setting
• Experience configuring enterprise software, CLM platforms, or workflow automation tools
• Strong proficiency with Microsoft Office Suite, especially Word, Excel, PowerPoint, and SharePoint
• Experience with data tracking, reporting, and visualization tools like Power Bi and JIRA
• Understanding of contract lifecycle management concepts and best practices, including emerging AI technologies
• Strong analytical and problem-solving skills with a focus on process improvement
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
• Ability to manage multiple tasks, prioritize effectively, and work independently or in a team setting
• High degree of professionalism and discretion when handling sensitive legal or business information

PREFERRED QUALIFICATIONS:

• Experience with CLM systems (e.g., Malbek, Icertis, Conga, etc.)
• Experience in media, entertainment, or legal operations is a plus
• Exposure to Agile/Scrum methodologies and JIRA for task tracking
• Experience with template configuration, workflow automation, and data validation
• Understanding of AI-driven contract analytics, automated data extraction, and machine learning technologies
• Strong technical writing skills for documenting complex workflows and configuration changes
• Ability to analyze large data sets and identify patterns to improve contract management processes

Additional Requirements:

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. 

Salary range: $90,000-$115,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].