Manager, Project Management

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Job Title

What does a successful Manager, Project Management do? 

The Manager, Project Management is a key leadership role responsible for overseeing and guiding project management teams to ensure that all projects are completed on time, within budget, and to the satisfaction of stakeholders. This individual will bring a strategic vision and business acumen to the organization, driving efficiency and fostering collaboration across departments. This role operates under limited supervision with guidance from the Director, PMO leader, contributing to the success of Fiserv.

What you will do:

• Drive project planning and execution by ensuring comprehensive project plans that outline scopes, goals, deliverables, resources, timelines, and budgets.
• Coordinate resources effectively and manage project teams to ensure successful completion of projects.
• Lead and mentor project managers, providing guidance and support to enhance their skills and performance, and fostering a collaborative and proactive team environment.
• Establish and maintain strong relationships with stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.
• Support your team in identifying potential risks and help them develop mitigation strategies to ensure project success, and take corrective actions as necessary.
• Implement quality control measures to ensure project deliverables meet the highest standards, conducting regular reviews and audits.
• Oversee project budgets, ensuring efficient allocation of resources and adherence to financial constraints.
• Continuously evaluate and improve project management processes and methodologies to enhance efficiency and effectiveness.
• Prepare and present detailed project reports, including progress updates, resource utilization, and financial summaries, while maintaining comprehensive project documentation.

What you will need to have:

• 9+ years of experience in project management, including 4+ years in a leadership role.
• 9+ years of experience working with business stakeholders within a cross-functional matrix environment.
• 6+ years of experience with full product lifecycle development and various technology methodologies.
• Bachelor's degree in Project Management, Business Administration, or related field and/or equivalent military experience.

What would be great to have:

• Experience in banking, financial services, and/or software industries.
• PMI certification such as Project Management Professional (PMP).
• 7+ years of experience managing software implementation projects.
• Proficiency in MS Project.
• 8+ years of experience with the Clarity tool.
• 8+ years of experience with capacity planning.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.