Training Manager
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Role location: This role can be located at either our facility in Brooks, KY or our facility in Carrollton, TX.
This role is in support of Cencora's third party logistics service in the US operating through our ICS business.
Under general direction of the appropriate Director, manages the training department to ensure that deliverables are defined and that processes are designed and documented across all division business units.
Delivers training and defines measurable tools to ensure associates are trained appropriately.
Manages the delivery of training programs to a mutually agreed upon deadline. Takes a lead role in designing business processes and ensuring that all associates execute process as defined .
Maintains and coordinates training schedules with leaders and Commercial Learning team. Training includes, but is not limited to, new hire, role/client specific, standard processes, and refresher/re-training needs.
Works with the Commercial Learning, DC, and Quality leaders to prioritize training needs of the organization, define the scope for deliverables, and develop plans for execution.
Facilitates and leads process design discussions used in training design required for projects, products, or other topics.
Coordinates process of submitting evaluations and administering assessments upon completion of training. Identifies "at-risk" team members at the conclusion of a training program and communicates this to the appropriate leader.
Designs, implements, and manages a version control process that ensures the integrity of all training documentation, the maintenance of attendance records, learning agendas, and job codes.
Develops productive work relationships that ensure open communication of ongoing training needs. Uses input from leaders and data to develop learning updates, as required.
Works with the Quality Team and Operations to develop and implement a plan for ongoing quality assurance, security, and continuous improvement.
Recruits, hires, and trains training specialists, as needed.
Performs related duties as assigned.
Experience and Education:
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
Normally requires a minimum of five (5) years directly related and progressively responsible experience.
Training and process design experience, in a project based/client-service environment and extensive experience in process design, training documentation, training delivery, and team management are preferred.
Skills and Abilities:
- Ability to lead and develop people
- Excellent interpersonal skills
- Excellent oral and written communication skills
- Adaptability
- High energy level
- Outstanding project management and planning skills
- Demonstrated analytical, problem-solving and statistical skills
- Strong decision-making skills
- Strong organizational skills; attention to detail
- Ability to multi-task
- Proficiency with PC technology including office support and Word applications, Excel, PowerPoint, and Visio
- Good group presentation skills
- Ability to use all standard office equipment
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full timeEqual Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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