Under general direction of the Contract Operations Supervisor/Manager, responsible for accurately entering contract pricing and membership information into the contract management database system. The ideal candidate for this position should have contract management experience and strong analytical skills. Expertise in handling large data sets, and proficiency in using Salesforce and SAP systems is preferred.

Responsibilities

• Maintain supplier relationships and responsible for resolving contract price issues and performing root cause analysis.

• Act as a key contact for internal teams, GPO, and manufacturers to ensure positive customer relationships for contract agreements. Attend external calls as needed.

• Validate contract updates and make appropriate contract database system changes in SAP.

• Oversee timely updates of all contract pricing and membership information into the contract management database system.

• Maintain exception reports and analyze pricing and membership information.

• Perform analysis of contract discrepancies; identifies source of issue and decides the appropriate action needed to resolve the issue; complex issues may require the coordination of several internal departments and representatives from the supplier.

• Partner with account managers/sales coordinators to review contract issues and resolve potential concerns.

• Work with cross-functional business units to troubleshoot contract discrepancies and updates membership and pricing information.

• Receive, identify, and resolve discrepancies associated with assigned supplier contract issues.

• Attend customer contracts onboarding meetings and provide reporting as needed.

• Act as a team player and be willing to provide additional support as needed by leadership.

• Initiate and drive process improvement opportunities to drive cost effectiveness and efficiency.

• Supporting pharmaceutical contract industry policies related to 340B, Contract Pharmacy, and Orphan Drug regulations.

Education and work Experience

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program; normally requires a minimum of two (2) to three (3) years of related experience.

Skills and Knowledge

• Working knowledge of contracts administration

• Ability to communicate effectively both orally and in writing

• Ability to work well in a team environment

• Strong organizational skills; attention to detail

• Strong analytical skills; ability to analyze data/situations quickly

• Strong interpersonal skills

• Strong problem-solving skills; ability to work through difficult tasks

• Ability to perform tasks with a high degree of accuracy; thorough

• Capable of making sound decisions to achieve goals

• Resourceful in pursuing or recommending new ideas and/or procedures

• Ability to implement processes resulting in satisfactory audit practices

• Proficiency with Microsoft Excel, Word, Outlook, Salesforce, and SAP

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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