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Manager, Accounting

Intercom is an AI-driven customer service company committed to transforming customer experience through innovative AI solutions. They seek a technically strong and collaborative Manager of Accounting to lead key accounting operations, drive process improvements, and support the company's next growth phase.

Skills

  • Strong knowledge of accounting principles including U.S. GAAP and IFRS.
  • Experience with month-end close and financial reporting processes.
  • Technical proficiency in accounting research and application of new standards.
  • Excellent written and verbal communication skills.
  • Operational experience in managing accounting processes and teams.
  • Proficiency with accounting software suites such as NetSuite, Zip, FloQast, Expensify, Workday.
  • Advanced Microsoft Excel skills including modeling and analysis.
  • Ability to drive process improvements leveraging technology.

Responsibilities

  • Manage day-to-day accounting operations ensuring compliance with U.S. GAAP, IFRS, and company policies.
  • Oversee month-end, quarter-end, and year-end close including journal entries, reconciliations, and variance analysis.
  • Collaborate with cross-functional teams to ensure timely and accurate financial closes and align accounting policies.
  • Resolve complex foreign exchange accounting issues and manage multiple accounting standards adoption.
  • Support external audits and technical accounting guidance implementation.
  • Lead and develop a team of two accountants fostering professional growth.
  • Drive continuous improvement and operational innovation within the accounting function.
  • Assist with special projects, in-depth accounting research, and supplemental financial reporting.
  • Manage lease accounting, stock-based compensation accounting, and cloud computing arrangement accounting.
  • Implement and optimize accounting software tools to streamline processes and reduce manual work.

Education

  • Bachelor’s degree in Accounting or Finance is required.
  • CPA certification is strongly preferred.

Benefits

  • Competitive salary with meaningful equity participation.
  • Comprehensive medical, dental, and vision insurance coverage.
  • Regular compensation reviews and performance bonuses.
  • Flexible paid time off policy.
  • Paid parental leave program.
  • 401k plan with company match.
  • In-office bicycle storage facilities.
  • Engaging social events for employees and their families.
To read the complete job description, please click on the ‘Apply’ button
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CEO of Intercom
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Karen Peacock
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Average salary estimate

$167500 / YEARLY (est.)
min
max
$155000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Intercom is a leading enterprise software company specializing in business messaging, providing businesses with a way to chat with their customers. We stand as the only complete Customer Service platform giving experiences for support teams with AI.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Social Impact Driven
Rapid Growth
Passion for Exploration
BENEFITS & PERKS
Dental Insurance
Health Savings Account (HSA)
Vision Insurance
Disability Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
Medical Insurance
Mental Health Resources
Maternity Leave
Paternity Leave
Paid Time-Off
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$155,000/yr - $180,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 29, 2025
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