Account Executive – Group Sales

Job Description

As part of the Ticket Sales Department, the Account Executive – Group Sales will be responsible for creating and developing relationships with large companies, associations, fraternal organizations, etc. in efforts to produce group ticket sales. 

Core duties for this role include, but are not limited to:

• Maintain contact with all group accounts to provide superior service with focus on retaining current business and growing ticket revenue
• Proactively prospect and qualify new group clients
• Visit prospects and customers during home games to build relationships and fan engagement
• Network at team and community events
• Follow-up on all sales leads to assist customers in securing the preferred seats and experience that best fits their needs
• Secure and process payments of group ticket accounts
• Assist in game-day staffing needs for group customers
• Identify and convert opportunities to drive incremental season and partial ticket plans
• Act as contact on game days for American Family Field vendors related to group sales, including caterers and Arena Americas
• Create and maintain customer information for both existing accounts and prospects through Customer Relations Management Software, including logging of phone conversations, future action to be taken, and logging customer complaints

The ideal candidate will have 2 or more years of experience in ticket sales as well as excellent customer services skills.

Our Pitch

You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.

We are proud to offer a highly competitive perks and benefits package including:

• Exceptional health and dental rates, and fully covered vision package
• 401(K) match and an additional annual contribution from the Club
• Unlimited vacation time
• 11 paid holidays
• Paid parental leave
• Collaborative recognition program and incentives
• Leadership development programming
• Online educational platform for personal and professional development
• Business Resource Groups
• Employee Assistance Plan (EAP)
• Paid time off for volunteering
• Inclusive training and development opportunities aligned with Club values
• Brewers Home Game tickets, promotional giveaways and other discounts!

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.