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Director of Product - Consumer Experience

Mesh is a high-growth payments network for crypto, connecting exchanges, wallets, and financial platforms to enable seamless digital-asset payments and conversions. We're looking for a Director of Product, Consumer Experience to lead the consumer-facing product: simplifying onboarding, KYC, and day-to-day payment flows so mainstream users can confidently use crypto like any other payment method.

Skills

  • Proven product management experience shipping consumer mobile apps
  • Background in fintech or products requiring high trust and sensitive data handling
  • Experience optimizing onboarding and identity verification (KYC) flows
  • Strong sense for UX polish, micro-interactions, and product copy
  • Comfort with cohort analysis, A/B testing, and data-informed decision making
  • Demonstrated leadership and team-building skills
  • Curiosity about crypto and ability to simplify technical concepts for mainstream users

Responsibilities

  • Define and drive the roadmap for the Mesh consumer mobile app, translating backend orchestration into a simple, delightful experience
  • Own onboarding and identity verification flows (KYC), reducing friction while maintaining compliance and trust
  • Partner closely with Design and Engineering to refine interactions, animations, error states, and microcopy
  • Decide when to expose crypto concepts vs. when to abstract them away — define the product 'physics'
  • Drive engagement and retention through experiments, social features, rewards, and gamification
  • Recruit, mentor, and scale a high-performing product team while fostering a culture of data-backed experimentation and strong intuition

Education

  • BA/BS in a relevant field or equivalent practical experience
  • Advanced degree optional but a plus

Benefits

  • Competitive salary and equity
  • Comprehensive health coverage for you and your family
  • Unlimited PTO
  • Dedicated learning & development budget for courses, conferences, certifications
  • Remote-friendly work model and top-tier equipment
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$205000 / YEARLY (est.)
min
max
$170000K
$240000K

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$170,000/yr - $240,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 7, 2026
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