Product Operations Analyst

ABOUT US

Our Company: We are a rare company that is profitable, growing over 100% annually, under 30 people and making a positive social impact. Our mission has attracted some of the smartest and most accomplished people in technology and medicine. You will be working with leaders who have advised Fortune 500 CEOs, built and sold companies to Google, and designed medical school curriculums.

Our Story: We are a physician and engineer from Yale and MIT, respectively. We founded theMednet after our father, also a physician, was diagnosed with cancer and we realized how difficult it was to know what to do when the answers are not found in textbooks, guidelines, or papers, but rather trapped in the heads of experts. We created theMednet to document expert knowledge and give physicians everywhere access to that knowledge.

Our Mission: Help physicians access expert knowledge to improve patient outcomes. theMednet is the first ever platform that delivers large-scale peer-to-peer education to community physicians with actionable insights back to pharma in one single offering. TheMednet was started in 2014 and includes over 40,000+ physicians in over 15 areas of medicine including oncology, rheumatology, neurology, dermatology, pulmonology, cardiology, nephrology and more. TheMednet was featured in Inc. Magazine as one of the companies changing the future of medicine.

Our Culture: Our culture is shaped by our mission and values. Our values are:

1) Doctors First

2) Have a Can-Do Attitude

3) Take Ownership

4) Treat Each Other Right

5) Mission Driven Focused.

Our first value is our most important- any decision we make must start by asking whether we are helping physicians make better decisions for their patients.

Our Partnerships: We partner with organizations similarly committed to research, education, and high-quality care including the National Cancer Institute (NCI), the American Society for Clinical Oncology (ASCO), the American College of Rheumatology (ACR), and the American Neurological Association (ANA). Additionally, we’ve collaborated with Fortune 500 Pharmaceutical companies including, but not limited to, Amgen, AstraZeneca, BMS, Eli Lilly, Johnson & Johnson and Roche.

Role Overview

As the first Product Analyst on our team, you will work closely with product managers, designers, engineers, and medical experts to uncover insights about our users and how they interact with our platform. You’ll help define what success looks like, measure product performance, and turn data into actionable recommendations that directly influence product design and strategy.

This is a unique opportunity to set up the data and research practices that will guide our UX decisions and help us build a product clinicians trust.

Key Responsibilities

• Drive Product Analytics: Define and track key product and user engagement metrics to evaluate how our products are used and where they can be improved.
  

• Reporting & Storytelling: Build dashboards and deliver clear, compelling reports to communicate findings and insights to stakeholders. We’re looking for a data visualization expert.
  

• Experimentation: Design and analyze A/B tests and other experiments to validate hypotheses and inform product and UX decisions.
  

• Foundational Data Work: Help shape how we collect, store, and use product data — including instrumentation, tagging plans, and data pipelines (working with engineering as needed).
  

• Collaboration: Act as the voice of the user by translating quantitative and qualitative insights into recommendations for product improvements.
  

• Shape the Role: Establish best practices for product analytics and UX research, setting the stage for a future team as we grow.

Requirements

• 3–5 years of experience as a product analyst, data analyst or similar role — ideally with exposure to user-focused digital products.
  

• Strong experience with product analytics tools (e.g., Mixpanel, Metabase, Amplitude, Google Analytics) and data visualization platforms (e.g., Looker, Tableau, Power BI).
  

• Proficiency with SQL and comfort working with large datasets.
  

• Experience designing and analyzing user research studies and surveys.
  

• Ability to communicate complex findings clearly to technical and non-technical audiences.
  

• Self-starter who thrives in a fast-paced, ambiguous startup environment.
  

• Bonus: experience working in healthcare, life sciences, or regulated industries.