Principal Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal Product Manager

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Product Manager

Who is Mastercard?

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About the Role
The Global Network Architecture Team is looking for an experienced Product Manager to join our organization and help drive the development of second wave network automation solutions. The ideal candidate will have deep background in software development/automation methodologies and how they can empower digital infrastructure. In this role you will work with a world-class team of Infrastructure architects and software engineers to define, develop and deploy software defined networking & automation solutions across the global Mastercard network.

Role
• Define and evolve the product vision and long-term strategy for Network Automation
• Align product goals with broader business and infrastructure objectives.
• Collaborate with internal stakeholders to understand business needs and translate them into detailed technical requirements and functional specifications.
• Build and maintain product roadmap and strategies
• Prioritize features and capabilities based on impact, feasibility, and strategic alignment.
• Partner closely with engineering teams to validate designs, estimate effort, and ensure technical feasibility.
• Support the development lifecycle by providing clear documentation, user stories, and acceptance criteria.
• Define and track key performance indicators (KPIs) for network product performance, cost efficiency, and reliability.
• Use data-driven insights to inform product enhancements and operational improvements.
• Evaluate emerging technologies and trends to enhance product capabilities.
• Act as the technical voice of the customer across product, engineering, finance, and leadership teams.
• Develop strategic communications to enhance product awareness and adption
• Ensure all products meet regulatory, security, and compliance requirements.
• Guide junior product managers and technical team members in best practices.
• Foster a culture of continuous learning and technical excellence.

All About You
• Industry Expertise: Extensive experience in Software Development and digital infrastructure design from a hands-on and product perspective.
• End-to-End Product Delivery: Proven ability to lead products from concept through execution—including requirements gathering, solution design, testing, implementation, and post-production monitoring
• Strategic Decision-Making: Skilled in making informed, data-driven trade-offs during solution design and architecture discussions, balancing efficiency, scalability, and business impact.
• Agility & Execution: Demonstrated success in delivering high-quality outcomes in fast-paced environments with evolving priorities and tight timelines.
• Cross-Functional Collaboration: Adept at building strong partnerships across product, engineering, and executive teams, with excellent communication and stakeholder management skills.
• Project Ownership: Experienced in facilitating meetings, maintaining technical documentation, and responding to customer inquiries related to owned initiatives.
• Agile Methodologies: Hands-on experience working within agile delivery frameworks, including Scrum or Kanban, and collaborating closely with engineering teams.
• Innovation & Problem Solving: Continuously seeks opportunities to improve processes, solve complex problems, and drive operational efficiencies.
• Core Competencies: Strong in active listening, critical thinking, collaboration, rapid learning, and challenging the status quo with creative, outside-the-box thinking.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.