Director, Information Security & Network Operations

Overview

The Director of Information Security & Network Operations (Sec-Net Ops) is responsible for ensuring the stability, security, and performance of Major League Soccer’s enterprise and game-day networks. This role leads day-to-day operations, change management, and incident response for the league’s new headquarters, multi-cloud/data center environment, venue connectivity, and broadcast/media integrations. The Director manages a blended team of network and security operations engineers, fostering their growth into broader responsibilities. This is a high-visibility role where reliability, precision, and calm under pressure are essential to supporting live sports, broadcast operations, and fast-moving business needs.

Responsibilities

• Lead day-to-day network and security operations with a focus on stability and resilience.
• Own incident response, escalation, and post-mortems for network-related issues.
• Drive discipline in change management (approvals, testing, rollbacks).
• Mentor and develop experienced Ops Engineers as they expand skillsets in security operations.
• Oversee daily operations of the MLS HQ network.
• Support enterprise connectivity for collaboration, AV, signage, security systems, and SaaS/cloud workloads.
• Manage core services: Routing, Switching, WLAN, Firewalls, VPN, NAC, DNS/DHCP/IPAM.
• Support multi-cloud and data center networking (network security elements included).
• Operate and support the EPLS network for match-day systems (VAR, Broadcast feeds, Referee comms, analytics).
• Provide on-call coverage for Live events, resolving issues with carriers or equipment.
• Support expanding Bench Technology Standards and venue connectivity projects.
• Collaborate with Media and Broadcast Studio teams to ensure uninterrupted production and distribution.
• Travel occasionally for major events (e.g., MLS Cup, All-Star).
• Manage network-related security functions (Firewalls, Routers, Switches, VPN, NAC, DNS security, IDP).
• Partner with Security Ops to integrate network and security monitoring into a centralized platform.
• Contribute to the evaluation and rollout of new Sec-Net Ops management tools.
• Support vulnerability remediation and operational security policies.

Qualifications

• Bachelor's degree in computer science, Engineering, or related field; master's preferred.
• 10+ years of progressive experience in network and/or security operations, with at least 5 in leadership.
• Strong expertise with Palo Alto Networks, Meraki (cloud-managed networking) and Arista.
• Proven operational experience in WAN, LAN, WLAN, Firewalls, VPN, NAC, DNS/DHCP/IPAM.
• Experience supporting Live events or Broadcast networks strongly preferred.
• Familiarity with cloud networking/security (AWS, Azure, GCP).
• Certifications preferred: CCNP/CCIE, CISSP, Arista ACE, Meraki CMNA.
• High-level of commitment to a quality work product and organizational ethics, integrity and compliance.
• Ability to work effectively in a fast paced, team environment.
• Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing.
• Demonstrated decision making and problem-solving skills.
• High attention to detail with the ability to multi-task and meet deadlines with minimal supervision.
• Proficiency in Word, Excel, PowerPoint and Outlook.
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays.

Desired skills

• Calm, disciplined, and reliable under Live sports and Broadcast pressure.
• Strong mentor and coach for Ops Engineers, fostering growth into broader roles.
• Highly collaborative with Media, Broadcast, Sporting Technology, and Security teams.
• Excellent communicator who can distill complex issues into clear actions.
• Thrives in a fast-paced, high-visibility environment where reliability and trust are critical.
• Knowledge of the Spanish Language (business proficiency).
• Knowledge of the sport of soccer.

Total Rewards

Major League Soccer offers a competitive starting base salary of $150,000-185,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

We believe in the power of in-person collaboration to fuel creativity, strengthen connections, and cultivate a vibrant workplace. As a result, employees are required to work from an MLS office at least four days a week. We understand the value of balance, so employees also have the flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month.

At Major League Soccer, we are proud to be an equal opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it.

Join our team and be part of the Major League Soccer family, where we elevate the game and inspire greatness!