Network Services Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Network Support Engineer in the United States.

We are seeking an experienced Network Support Engineer to ensure the seamless operation of client networks while providing high-level technical expertise and support. This role involves troubleshooting complex network issues, supporting multi-site LAN/WAN environments, and maintaining next-generation firewall and routing configurations. You will act as an escalation point for service desk teams, work on infrastructure improvements, and assist with client projects. The ideal candidate combines hands-on experience with Cisco, Juniper, and firewall technologies with strong analytical, communication, and problem-solving skills. This position offers opportunities to collaborate with high-profile clients and a team of seasoned network professionals in a dynamic environment.

Accountabilities

• Troubleshoot end-user connectivity, remote connections (Meraki, VPN, Citrix), and data center links.
• Support core network infrastructure across multiple sites using protocols such as OSPF, BGP, MPLS, and GRE VPNs.
• Manage internet connectivity for clients, including DIAs and data center internet connections.
• Create and maintain Layer 1–3 network diagrams for client environments.
• Conduct root cause analysis for repetitive or major network issues and implement permanent solutions.
• Configure and troubleshoot next-generation firewalls, including Palo Alto, Cisco, Juniper, and Meraki appliances.
• Lead network installation and upgrade projects independently, ensuring compliance with client requirements.
• Provide support for voice, video, security, and multi-cloud connectivity setups.
• Maintain accurate ticketing system entries and adhere to SLA timelines.
• Collaborate with clients and internal teams to address escalation requests and infrastructure challenges.

• 3+ years of networking experience in enterprise or service provider environments.
• Hands-on experience with Cisco and Juniper networking equipment and firewalls.
• Strong understanding of TCP/IP, OSI model, DHCP, DNS, NAT, ACLs, VPNs, QoS, Spanning Tree, and routing protocols (BGP, OSPF).
• Experience with virtualization and network integration with VMware infrastructure.
• Familiarity with network monitoring platforms and performance troubleshooting.
• Knowledge of next-generation firewalls, including Meraki, Juniper, Cisco, and Palo Alto.
• Excellent problem-solving, multitasking, and time management skills.
• Strong communication and interpersonal skills with a collaborative mindset.
• Flexibility to work after hours, weekends, and participate in on-call rotation.
• Bachelor’s degree and relevant industry certifications are a plus.

• Competitive salary and comprehensive benefits package (medical, dental, vision, disability, life insurance, 401(k), PTO).
• Exposure to a wide range of network technologies and projects.
• Opportunities for professional development and technical education.
• Supportive, friendly, and collaborative team environment.
• Workplace perks including healthy snacks, wellness programs, and team events.

Our Hiring Process

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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