The Communications, Marketing, and Operations Coordinator supports the LSU Graduate School by developing and implementing strategic communication and marketing initiatives while ensuring effective administrative operations. This role plays a key part in student engagement, recruitment communications, public messaging, event coordination, and day-to-day administrative processes that promote the Graduate School’s mission, programs, and services.
Job Responsibilities:
Communications & Marketing 55%
• Draft, edit, and distribute email communications, newsletters, and announcements to prospective and current graduate students, faculty, and campus partners using platforms such as Slate and Outlook.
• Create marketing content and materials that support graduate student recruitment, retention, orientation, and other initiatives—both digital and print.
• Maintain and update LSU Graduate School web content using the LSU CMS, ensuring compliance with university accessibility and branding standards.
• Manage the Graduate School’s social media accounts (e.g., Instagram, Facebook, LinkedIn), including content creation, scheduling, and performance tracking.
• Coordinate digital campaigns highlighting graduate programs, campus resources, events, and student success stories in partnership with colleges and departments.
• Collaborate with LSU Strategic Communications, Enrollment Management, and Graduate School leadership to align messaging and maintain consistency across platforms.
Administrative Support 25%
• Provide administrative assistance to Graduate School Dean and Assistant Dean of Operations and Administration, including calendar management, meeting coordination, document preparation, and support for committees or special projects.
• Assist with correspondence tracking, data collection, and reports for internal planning and external communications.
• Maintain digital filing systems and records related to communications, marketing, and student engagement.
• Coordinate internal workflow related to promotional inventory, supply orders, and vendor requests for materials or printing.
Events & Program Support 10%
• Assist in planning and promoting events such as graduate student orientation, Graduate Student Appreciation Week, recruitment fairs, professional development workshops, and award ceremonies.
• Prepare and distribute event marketing materials, signage, registration links, and post-event follow-ups.
• Provide on-site support for logistics, setup, and coordination with speakers or guests.
Other Duties as Assigned 10%
• Provide backup support to other administrative staff as needed.
• Contribute to process improvements, project coordination, and other duties aligned with operational efficiency.
Minimum Qualifications:
Bachelor's degree in communications, marketing, higher education, public relations, or a related field.
Specific Experience:
Familiarity with email marketing platforms (e.g., Slate CRM, Constant Contact, or similar).
Preferred Qualifications:
1–3 years of experience in a communications, marketing, or administrative support role.
Specific Experience:
• Experience working in a higher education environment, particularly in graduate education
• Experience coordinating events, creating reports, and working with internal and external audiences.
• Understanding of FERPA and university branding/accessibility standards.
Degree Substitute: LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions. This position is not eligible for H1B visa sponsorship.
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
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