Loan Sales Support - In Office / Houston - job 1 of 2

At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.

As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.

And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.

But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.

Why Longbridge?

At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:

• Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.
• A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
• Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.

If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!

Please Note: This position will report into our Houston office, this is not a remote position

The Loan Sales Support will be responsible for performing a variety of duties to assist the Retail Inside Sales Team. The overall goal and intent are to increase efficiency and quality of the sales team loan pipeline.  Production Partner’s primary role is to ensure a seamless transition of quality application submission to opening. This position is located in our Houston Office, Monday through Friday.

 Essential Functions/Specific Duties:

• Prepare and review all incoming application packages for completeness and compile/organize compliance documents in adherence with federal and LBF guidelines
• Check on outstanding applications in Velocify to ensure they are returned on time either with a notary service or direct from the borrowers
• Set up e-sign applications and printed applications for sales team and deliver to borrower via email or overnight (for printed apps).  Ensure complete application before submitting to the Intake department
• Check the package for complete documentation and ensure that all pages have been signed appropriately
• Ensure that each package includes counseling certificate and any compliant cover letters and required Letters of Explanation. File must meet minimum standards to submit to Intake
• Production Partner tracks the application from signing date until it’s received in the branch. Communicates with notaries as necessary to ensure prompt delivery
• Completed credit card authorization form/appraisal waiver
• Case transfer letter – if applicable
• Check daily mail
• Make ongoing contact/relationship with borrowers, in conjunction with the loan officer, to gather documents and submit a complete file to opening
• Any other job responsibilities requested by management

• 1 to 2 years mortgage experience preferred
• Excellent verbal and written communication skills
• Problem solving, analysis and solution oriented
• Work as a team player
• Must have reliable transportation to work in the office Monday - Friday

• Working in a growing and dynamic industry
• Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
• 401(k) with company match
• Paid time off
• This is an exempt role
• Target base salary range is $43 - 45K which is based on various factors including skills and work experience.
• Monthly Production Bonus 
• LBF is an EEO/AA/Vet/Disabled Employer
• Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial.

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